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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

387,119

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 387,119 unfiltered, unedited reviews

Starting on Page 138 of 12833. Return to Page 1 »

0.5 out of 5 Stars

I have already made a formal complaint.

Response from Veterans United

Phillip, it is important for us to incorporate customer feedback whenever possible to improve our service. We are actively researching to determine where communication became a miscommunication and how to best support our consumers regrading how fees are being allocated. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Thank you for taking the time to share this information with our team.

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Thank you for always making me and my family feel like a priority. This is the 3rd time I have worked with Veterans United and the 2nd time working with the Colorado Springs branch. I would and do recommend Veterans United to any veteran I know who is looking for a mortgage company.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
Photo submission from Donald J.

The team made a complex process workable. Very much appreciated. I appreciate all the effort that everyone at Veterans United made for me to get into this home. It's a great house and I couldn't be happier.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

The team worked hard to get our loan ready for us. There were some difficulties and they worked right through them for us! Thanks!!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Veterans United has been great to work with during our last two home purchases! Definitely recommend!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend

Mallory was epic she kept us informed the whole process

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Veterans United is awesome to work with! They help you through every single step along the way! Malachi was our loan officer and he was fantastic.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend

Brittany Christian​​​​ our Loan Coordinator was Awesome as well. Thank you for everything

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Outstanding!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
Photo submission from Sylvia J.

Everything worked so well and everyone was so accommodating and exceptional I love the Communication.

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

The process was easy and the loan team did a good job communicating with me every step of the way.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

I started my home buying process months ago. Kellen and Veterans United have been there throughout answering questions or just checking in on how looking at houses was going. This is a group of people who legitimately care about the people who have served this Country. Every representative I spoke with during this process took the time to answer all of my questions. You really do feel like you have a entire team with you when you are buying a home with Veterans United. Thank you!

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

I was truly blessed to have the loan team I had. They’ve made the whole process a lot easier than I imagined and I would recommend them to any veteran seeking to purchase a home.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Fabulous care from the beginning to the end. Have already recommended a new home buyer and they select Hanna and her team to purchase their new home with.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

3 out of 5 Stars

If this company truly wanted to help veterans- they wouldn’t gouge them for over 6k for securing the loan and fees- over time w interest- they are taking advantage of veterans- profit is king under the guise of helping veterans. Wish I would’ve known- I would have gone for a conventional loan and paid the pmi- refinance after a bit and save a lot of money over the course of the loan.

Response from Veterans United

Thank you for this feedback Brian. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Discussing the details around your final closing figures, including the rate and refinancing as you wish, is part of our commitment to deliver outstanding service. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you would like to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Elmer C.

Ryan Williams & his team made my home buying experience so easy and stress free. I could call, text or email them with any questions that I had to either Ryan Williams or Ryan Smith & they would answer me back the same day to help with my questions and/or concerns.They are so professional and also down to earth and I always felt comfortable talking with either of them.Being a retired Marine and a prior Drill Instructor I would ABSOLUTELY suggest Veterans Untied to everyone!It was a pleasure & relief to trust Veterans Untied for my very first Home Buying experience at 63 years old.Thank you Ryan Williams and Ryan Smith as well as Veterans Untied in helping scratch off another one from my Bucket List.Semper Fi,
Elmer & ;Buddy Clary, Jr
USMC Retired

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

I can not recommend enough going through Veterans United. My team helped me navigate and understand each step of the process with ease. My team turned a very stressful process into a stress free one.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

My VU team helped me to purchase a home in Missouri from another state. While I was very worried about how complicated this would be, VU, especially my realtor, Tonia V., made the process convenient, and kept me well-informed about the process and worked hard to get the best deal. The whole team kept me up-to-date on developments the throughout the process. Thank You!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

More Reviews

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