Too many emails, few phone calls, didn't explain or help out first time home buyer like I was told.
Tough but it was worth it.
The process was made simple by professionals that knew what they were doing
The entire experience went very quick and easy. It was like working with friends.
Lance and Krystal did an outstanding job processing my loan and making it happen on time!
I think veterans united should hire better home inspectors,once I moved in I found 2 major issues that should of been found by the inspector,1 a section of rotted floor,and 2 a light wired up with bare wires and a toggle switch to turn it on.
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Very quick approval process and clear and concise communication throughout my loan process. Very pleased with my experience.
Brent Shultz was absolutely outstanding! His no-nonsense, straight forward and honest approach to financing a home was both above and beyond and refreshing. His communication skills made my wife and I feel as though he was working "just" for us.
It was overall detailed, but the experience was great.
Matt and his team were extremely knowledgeable and very friendly. They all deserve raises. I can't imagine my loan happening without them. I would recommend them to others as well as use them again.
our loan specialist Jenna Long was awesome
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Great
I am very pleased with the high level of customer service from Veterans United.
I understand I wasn't the only loan going through the process but the majority of the time it was tough getting ahold of the loan coordinator. Didn't appreciate calling by phone & leaving a voicemail only to get an email response right after calling.
Chrstopher Kelley was truly wonderful. His henuine concern, compassion, intelligence, and outstanding knowledge of his profession, were all key in getting us our mortgage. As a Disabled Vet who had a recent Hardship short sale, Chris was the key!
Excellent performance. Fast and reliable response to my needs.
