Maintained great communication throughout the process; always was quick to inform and ensured we understood each phase of the process.
My wife is a agent and she will use Winsor on all of her VA buyers
Very efficient and task oriented
Mary Jacobi is wonderful to work with.
We were very pleased with the overall process with Veterans United. Lee and his team were outstanding.
The loan specialists were very helpful and supportive. The process painless and stress free
Everything was handled in a professional manner and always timely.
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Experience first-hand why 355,181 homeowners give us a perfect score!
Very good experience, and right on time with closing.
Everything was great until closing. Submitted documents for conditional approval, the underwriter brought additional items that needed be sent 48 hours before close. Missed our closing date twice. Everything up until that point was 5 star.
Great team. I thank them so much for their hard work
your staff did an excellent job of taking care of all our needs and questions promptly and courteously. Cant thank you enough.
Only issue we had was waiting 30 minutes at our closing for Veterans to get get our funds deposited with the title company and the disorganization associated with that process
My broker wouldn't answer my questions until the millionth request and were very condescending when they finally did. The realtor you assigned us was only on time once out of ten plus times we went to tour homes (at least 10min late).
I did not enjoy having to scramble to get items needed for the underwriters, we did this several times. I would have liked to gather everything at once. Our loan was not correct at closing and was not funded.
I am already talking to other veterans in working with Veterans United
Mike Stalling and Samantha Howard were very professional, helpful and patient during this process.
Working with Veterans United Home Loans, and their Lighthouse program, was an amazing experience to say the least.
Veterans United was professional, easy to work with, and staffed with friendly, helpful employees. This was by far the best mortgage experience we have had.
