We had a wonderful experience. Would absolutely recommend VU to others.
Our loan specialist, Josh Kittle, made the experience easy. He kept us well informed during every step of the process. This survey lists Nicholas Staudenmyer as our loan specialist, but we had no interaction with him.
Very pleased with way everything was handled and taken care of. Veterans United Homes Loans has truly make a dream come true for me and my family to point of being in tears. I think God for the passion and devotion that was displayed in the people.
From the beginning of the process until the end, excellent .
it maybe that as information was reviewed, more wasneeded but i would liked for some of the informationrequested asked for from the beginning
A special thanks to Kevin & Jackie, they help in way that they didn't have. Keeping me up.
Communication was terrible. We felt as if we had to hound the loan officer for information which when we were able to get through the information was received to the loan officer days prior.
Made something I was scared to do for ten years into an easy and enjoyable process.
Thanks everyone
I didn't know much about buying a new home for my family, but after speaking with VU they made it very convenient. VU will take you by the hand and walk with you step by step to make your home buying experience simple. THANKS VU!!!!
VU got me an excellent interest rate and made sure our wishes for were met.
Joe Ferling and Joe Hooker are great, Mr Ferling guided me through this home buying experience like a true professional, I never dreamed I'd own a house that i really love and I feel I owe it all to the Joes and I'm forever grateful, thanks so much.
All I can say is "WOW" Luke Thurman is the man in customer service, and Amber Brown is the "Lady". On the very first day that I spoke with Luke I could feel the highly positive attitude in his voice. Honestly hands down I was highly impressed.
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Some of the paperwork requirements seemed odd. It seems peculiar that the processing of a home loan would hinge upon proof of payment for a Netflix account.
The process was easy and smooth because they explained clearly everything we needed to do. Jon and Kendall answered all our questions quickly.
t;he best
