My overall experience with Veterans United was absolutely incredible. Being a First-Time home owner/buyer can be a daunting, tedious and stressful task. Mason helped ease my tension by providing me with accurate information and consistently reassu
I was suppose to close on the 18th of December but due to the fact that the assigned under writer went on vacation and didnt properly pass off the file i didnt close until the 30th which cause both myself and the seller thousands of dollars in fees.
Great communication, painless experience. Document signing was good. Adam Crutchfield was on top of things throughout the loan process.
sometimes it was a little hard to reach your rep but he always returned phone calls. I wish I was told that Veterans United wasn't my lender and that it was under writing to someone else that I never heard of until at the closing table. Besides that
The closing experience was very upsetting. It got pushed back a day and then the day of the time was suppose to be 10:00am and we didn't close until 4:30pm
The process was extremely smooth. I really felt like this organization is their to support veterans.
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James and the team are always wonderful to work with! We wouldn't use anyone else!
Very favorable
I was thrilled with the alacrity of which my loan closed. The deal I got was excellent and I appreciated that.
Our relator was not helpful so the loan specialist took it upon herself to keep us informed. That was comforting to me and my wife.
Veterans United was able to answer questions and assist us in closing on our Dream Home. Way to Go!!
Very professional and make you feel at ease.
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Staff was very knowledgeable, professional, and helpful.
This is the second loan with VU and my experience with both were outstanding.
Sarah answered every question I had, explained everything in detail. she instructed step by step of my process. if I she could not be reached by for I sent an email and had a response the same day it was a very smooth and painless process
Jon and Kendall where very helpfully and responded to our questions quickly.
