Billy has always done an excellent job-made everything so easy & effortless
The loan process was very efficient. Document arrived at my home promptl. There was no headaches with the transfer of documents.
No communication between Veterns United and myself, incorrect or lost information on multiple a occasions, lost information/documentation, and overall don't give a care attitude. Until I requested to speech to management approximately 90 days in.
My loan processors were outstanding.
My only real issue with the process was needing a final employment verification letter on the last day before closing. Because it could only be done on a government computer (and I wasn't at work) I had to go back to work to do this. Not convenient.
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All comments refer to my specialist. See below.
You guys took advantage of the mobile notary to tell us about the postponement of the signing twice and that lowered my trust in you. She is irrelevant to the delay. Calling us in your behalf was not right.
Very helpful and proactive! Special thanks to Eric Boyt and his team in ensuring I had the info I needed to close easily and on time.
