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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,830 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,830 unfiltered reviews

Starting on Page 13960 of 15,428. Return to Page 1

4.5 out of 5 Stars

The only reason I won't give VU a 10 is because once we closed, we weren't told that we had closed...we had to call and find out

headshot image of Karen Snyder

Loan Officer: Karen Snyder

NMLS# 225475

5 out of 5 Stars

Great team Jonathan and Juliana were great

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

my loan specialist was great in all the things I needed to get.Taylor was great

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

5 out of 5 Stars

Everyone was great from beginning to the end. I received a lot of help.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars

Some of the best customer service we have ever experienced. From start to finish, Aimee Hall was absolutely amazing.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Everything was very upfront and communication was great. No complaints what so ever.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

I don't think I could find a better company or group of people to help me with my VA loan.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Jason was great through the whole process. Thanks to him everything went as scheduled and planned. Great person to work with.

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

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5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

4.5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

Brennan was very helpful. Very nice man I would recommend any veteran to use veterans United .

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars

Casey Martin and Adam Arni were outstanding to work with. They were very professional and conducted business in a very timely manner.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars

The VA inspection process delayed my closing, and then at closing I had to sign three separate packages because the people responsible for the package couldn't get the date correct on their own paperwork.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

3.5 out of 5 Stars

I don't understand why we were asked to repeatedly send the same papers several times. I feel like the office was "not on the ball" when it came to keeping track of what we sent. We sent one form 5 times in one day. Please help me understand why.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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Experience first-hand why 368,798 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Breck Dumas

Loan Officer: Breck Dumas

NMLS# 916034

5 out of 5 Stars
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars

Brian Poterbin was great to work with!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Jake Kraft

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars

Chris Gilbert is who i mainly spoke with. He was superb and made this whole first time experience very easy and un-intemidating.. Top notch Rep!!!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Our situation wasn't easy. Veterans United helped me build my credit then walked me through the process from start to finish. Will and Lauren were wonderful. They answered all our questions, kept us informed and made sure we explored all options.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

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