I believe that the customer service that Zain gave me was above outstanding. He made the process go easy and smooth for me and diligently worked with me with the loan process through the closing. Zain is a person the company should be proud of.
Michelle Jones and Team were very helpful and super nice and easy to work with. Definitely made the process easy to understand as a First Time home buyer.
Outstanding performance by Alex and his associates. It should have been a better experiece. We are being reassigned to the DC area in the military. The instructions must be more precise and direct . Thank you.
gr to work with over all
The whole team at Veterans United displayed prompt and courteous service in addition to their professional.
very nice and very know the loan process
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Experience first-hand why 364,808 homeowners give us a perfect score!
They pre approve before I started looking for a house which save some time, and help through the whole process.
The 6,500 dollar amount estimated by Underwriting should have been immediately explained to me so that I did not have to worry about having enough money to close the transaction.
Very good
It was very easy. Sam and Samantha, was always prompt returning calls and clear with instructions to follow to process funding.
I HATE THAT I EVEN GOT A LOAN THROUGH YOUR OFFICE. I WISH I NEVER USED THE VA LOAN PERIOD! MY LOAN OFFICE LIED TO ME ABOUT MY RATE AND CONTINUOUSLY SAID THAT I CAN'T QUALIFTY BECAUSE OF DEDT TO INCOME BUT I PAIDED OFF EVERY SINGLE BILLS - THOUSAND!
Morgan was fantastic. Answered every question we had and all paperwork was completed in a timely manner. This entire process was seamless.
They were always available to answer any questions and help out in any way. I definitely had questions and needed a lot of help being a first time home buyer. Excellent customer service!
Tom champions team did not mis a beat the entire process. They were on top of things from the beginning to the end! Thanks Tom champion, Cody Smith, and Jennifer Simms.
Great experience, everything clearly explained and handled in timely manner.
We were skeptical and worried about the logistics of buying a home, but our Loan Officer made it easy for us. And everyone at the Waipio office was kind and always made us feel welcome.
Shawn and his team were extremely helpful!
