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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,943 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,943 unfiltered reviews

Starting on Page 14124 of 15,299. Return to Page 1

5 out of 5 Stars

Excellent customer service, very nice, helpful, knowledgeable and understanding.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Todd Kiecher and Ben Lake were very easy to work with, answered all of my questions and inquires in a timely manner, and ensured a smooth process.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Our experience with our Loan Officer, Katie Hayes was excellent. She responded quickly with all questions, and always was prepared. She was totally on the ball and made the entire process far less stressful than it could have been. Will recommend VU,

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

wonderful people to work with. informed of all progress in a timely manner. overall it was a wonderful experience.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

4.5 out of 5 Stars

I am a first time home buyer and was very apprehensive in the whole process, but was put at ease with a very professional and patiend loan officer, in Steve Humble.

headshot image of Steve Humble

Loan Officer: Steve Humble

NMLS# 1126161

5 out of 5 Stars

Thanks To Max, Andrew and Sara. You all did a great job for me.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Jason Zack and Xander Heiken were amazing I was extremely pleased with the way it went I'm so glad that I chose VUHL because I had originally talked to quicken loans and immediately switched to VUHL as soon as I had first talked to Jason

headshot image of Jason Zack

Loan Officer: Jason Zack

NMLS# 1068770

4 out of 5 Stars

Chad and the rest of the staff were nothing but true professionals. Thank you so much!

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars

As a first time buyer (Luke Thurman) my representative took me step to step through the ropes and provided very professionalism assistance through the process...

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars

Winsor and Crew was excellent in every way.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars

They were very helpful with my loan process answered all my question during the process and kept me informed where and what stage my loan was in. Had no problems getting answers to so over all my experience was great.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

Very good and courteous

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

I feel that if it wasn't for Veterans United Home Loans I wouldn't have a home today. I truly think VUHL for giving me back my life after all these years. Thank you Veterans United Home Loans, especially Ashley Cook and Kendra Taylor. God Bless you.

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars

As a first time home buyer I couldn't have asked for a more friendly and helpful group of people.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4.5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

4 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars

We were fortunate enough to be recommended a specific loan officer that went out of his way to ensure all questions were answered & answers were understood.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

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Experience first-hand why 365,458 homeowners give us a perfect score!

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4 out of 5 Stars

Overall the experience was great. However, the loan underwriter kept causing problem after problem after problem. VU must not deal with executives, who work in multiple locations and do not commute to an office.

headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

GREAT!!

headshot image of Travis Carr

Loan Officer: Travis Carr

NMLS# 1206488

5 out of 5 Stars

Everyone was concerned courteous and pulling for me to get what I wanted, thanks to your bank for making things possible for veterans. Aretha

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

just great outstanding

headshot image of Julia Ash

Loan Officer: Julia Ash

NMLS# 1313061

5 out of 5 Stars
headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

4 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

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