Mark and team was so amazing during our home buying process. They made sure all of our needs were met and concerns handled. We love our home and love VU.
The overall process for closing on my home was almost a 3 month process, but Veteran's United was there to help along the entire process! They were very proactive to make sure things are constantly moving towards the end goal of closing on the home, so that Is comforting. I will be using Veteran's United again for my next home purchase!
Easy ,fast, very professional Thank you
Buying a home takes a lot of work. The folks at Veteran's United make that easier. A great experience from beginning to end.
I recommend Veterans United for anybody searching for a loan or refinance
From renter to owner in 32 days -- they really are dream workers!
I highly recommend Veterans United for Veterans Home Loans. The whole staff was great to work with; we couldn't have picked a better company to work with.
Thanks again Veterans United for a smooth transition in assisting us with the purchase of our lovely home.
Veterans United was very helpful
Kate, was my loan specialist she is so professional and responsible she was always for me for all my questions
Everyone I worked with was fantastic and did a wonderful job of setting up the process. The online site is also fantastic and made everything quick and easy to understand and navigate.
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Julie Behlmann was also amazing to work with. The entire Veterans United team took all the stress out of buying my home.
Closing was very unorganized. It left us unprepared and scrambling. We felt very in the dark about what to expect. Not sure if this was on the title companies end or who was ultimately responsible for the poor experience.
Response from Veterans United
Hi Travis, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We understand that preparing you for all bonafide costs is part of our commitment to excellent service. Discussing your experience and providing expert advice on the closing process is included in our commitment to excellent service. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
Highly recommend to veterans as well as non veterans.
