It was a painful experience. My military orders were constantly scrutinized, asked to send the same documents multiple times, and the amount of money needed for closing was not accurately provided. As such, we were left scrambling on closing day.
Having recovered from some poor credit scores, Veterans United not only guided me through improving my financial situation but was instrumental in the completion of my Home Loan. They're professional, helpful, courteous, and timely in all actions
There have been a few occasions where miscommunication occurred, information wasn't updated, etc. that warranted several phone calls and/or emails but overall I have had a pleasant experience dealing with Veterans United.
Bravo Zulu Veterans United Home Loans! From the initial purchase of our home, streamline, & cash out refinance, you have made these transactions our experience of a lifetime. Trust & professionalism all the way!
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Great organization with a really nice facility and people who want to help.
Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.
Mike and his team were outstanding in helping us realize our dream of home ownership. Such a wonderful experience. Mike was very helpful and knowledgeable
Excellent customer service, very nice, helpful, knowledgeable and understanding.
Todd Kiecher and Ben Lake were very easy to work with, answered all of my questions and inquires in a timely manner, and ensured a smooth process.
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Our experience with our Loan Officer, Katie Hayes was excellent. She responded quickly with all questions, and always was prepared. She was totally on the ball and made the entire process far less stressful than it could have been. Will recommend VU,
wonderful people to work with. informed of all progress in a timely manner. overall it was a wonderful experience.
I am a first time home buyer and was very apprehensive in the whole process, but was put at ease with a very professional and patiend loan officer, in Steve Humble.
Thanks To Max, Andrew and Sara. You all did a great job for me.
Jason Zack and Xander Heiken were amazing I was extremely pleased with the way it went I'm so glad that I chose VUHL because I had originally talked to quicken loans and immediately switched to VUHL as soon as I had first talked to Jason
Chad and the rest of the staff were nothing but true professionals. Thank you so much!
