Our team at Veterans United Home Loans made the process of buying our home so simple and easy. I would recommend this team and this company to anyone!
If a veteran is not using Veterans united, they may be making a mistake. No headaches, worries or misinformation. Everything was spot on.
This is the second time I’ve worked with Veterans United Home Loans and I can truthfully tell you, they deliver phenomenal service from the very start of the home buying process until the end. They are very knowledgeable about veteran’s entitlements when it comes to the home buying process. I am very grateful for the assistance and efforts of Ms. Mystle Schellhorn and the rest of her team, David Matt, Robin Watkins and Sarah Hadley. Thank you so much for all of your hard work.
From start to finish line and beyond very helpful and made me feel like family
VU's staff was very helpful and easy to work with. Sad that I 100% believe I found my forever home and won't be able to work with Mr. Kugle. But If the stars align and it's time to buy again, I'm only working with VU.
Thank you guys so much for everything. I’m so excited to own my first home and it couldn’t be possible without y’all. Thank you from the bottom of my heart.
My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!
I was so pleased with the attention my team gave me to every detail of buying this home. Although this was not my first home purchase over the years, this has definitely been the smoothest process I have experienced. Definitely will recommend Veterans United to my friends and I will seek assistance again should I decide to re-finance in the future.
I can't stop singing the praises of Veterans United I decided to move forward with buying a home after a very embattled month. I know you shouldn't make decisions under distressed but VU was so wonderful and professional and just under a month I am in my new home and it thanks to everyone that worked with me at VU. THANK YOU!!!!
From start to finish. Veteran's United worked with us on journey to home ownership. Without them we would still be renting. The team listened to our every need and even sent a get well package during my wife's illness and sympathy package when she lost her Aunt. The VU team really became an extended family to us. Don't wait if you have served your country and have a dream of owning your own home get in touch with them right away.
Excellent service from start to finish! Wish I had known about VU a long time ago.
This is a great company to come to and you will get all the support you need and more.
I’m very thankful for the Veterans United team. They really don’t need a commercial because their commitment to customers speaks for itself. I’m very humbled when others thank me for my service, so I humbly thank you Veterans United for all you have done for me and the countless others you have made homeowners.
I don’t think we got the lowest or best interest rate. Customer service was mediocre at best. I was constantly calling trying to pull information as opposed to Jon and Kayla offering before I asked. This was THE MOST difficult process we’ve ever had to endure when buying a home. We will never use this company again and have shared our opinion with our family, friends and the public on social media. The loan officer was not working to get the best deal for the family, not out to help a family understand the veterans united process nor did he provide information of things we did not know, because WE DONT KNOW WHAT WE DONT KNOW. We are not the subject matter experts in getting a home loan. I know WE DID NOT get the best loan rate we could have. Kayla was hard to reach, my realtor and I had to call her several times, we went back and forth to many times. My realtor even stated that this was the most difficult process she’s ever seen.
Response from Veterans United
Thank you for taking the time to write. I want you to know our Client Advocates are available to take a closer look at this with you. If you have any lingering concerns or questions please tap us in. One of our Client Advocates will be in touch to help.
Kendra, Client Relations
Both DJ Leverton and Kurt Lofton were absolutely great to work with. I was buying a home in Texas while i was working/living in Alaska. Both of these individuals went above and beyond to make this process move along as smooth as possible. Both DJ and Kurt were available via email and phone calls as needed, especially with the many questions I had.They always were calm and understanding helping ease my anxiety of the home purchase process. In the end once we closed, I was truly grateful that they actually cared and it was not just their job.Without question, I will use Veterans United on my next home purchase--some years down the road--Jerry McGee (Army Veteran)
Great experience for me and I would recommend John and his team to anyone needing VA home loan assistance.
The process felt so smooth and simple with the guidance of this team.
The staff is awesome! Nate did a great job of following up and keeping us on task. I would recommend veterans United for anybody looking to purchase a home.