Veterans United was very helpful
Kate, was my loan specialist she is so professional and responsible she was always for me for all my questions
Everyone I worked with was fantastic and did a wonderful job of setting up the process. The online site is also fantastic and made everything quick and easy to understand and navigate.
Julie Behlmann was also amazing to work with. The entire Veterans United team took all the stress out of buying my home.
Closing was very unorganized. It left us unprepared and scrambling. We felt very in the dark about what to expect. Not sure if this was on the title companies end or who was ultimately responsible for the poor experience.
Response from Veterans United
Hi Travis, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We understand that preparing you for all bonafide costs is part of our commitment to excellent service. Discussing your experience and providing expert advice on the closing process is included in our commitment to excellent service. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!
Highly recommend to veterans as well as non veterans.
USE THIS COMPANY! You won’t go wrong.
Would recommend you to all of friends and family.
everyone was great. this was the only way to go. would really choose them again hands down
Continue to work hard for veterans we appreciate you.
The Veterans United team are on your side. They make home-buying a pleasurable experience.
Amazing workers and it was a smooth process for getting the house
Veterans United changed my life for best. Great service and a great Team that cares. Please don't miss this opportunity to become a new home owner.
I did not have any bad experience
The whole team was very helpful including Ben and Sarah who aren’t asked about above. Very happy to be working with all of them