Lauren and Curtis, the dynamic duo of the loan team, transformed what could have been a mundane process into a heartwarming journey. From the outset, their professionalism was unwavering, yet it was seamlessly interwoven with a genuine warmth that made every interaction feel like catching up with old friends.What set them apart was their remarkable ability to make us feel like we were their sole focus, despite surely having a multitude of clients. Answering the phone with a cheerful greeting became a hallmark of their service. It wasn't just about securing a loan; it was about creating an enduring connection.In the often impersonal world of finance, Lauren and Curtis shattered the stereotype. They navigated the complexities with ease, but it was their personalized touch that truly stood out. They went beyond being financial advisors; they became trusted allies on our journey.Their dedication made us feel like more than just clients; we were partners in a shared mission. Lauren and Curtis weren't merely doing their jobs; they were crafting an experience, ensuring that every step was not only smooth but also accompanied by a genuine sense of care.In a world where customer service can feel like a checkbox, Lauren and Curtis redefined it as an art. Each call, every email, resonated with a sincere desire to assist. They were not just efficient professionals; they were advocates for our financial well-being.So here's to Lauren and Curtis, not just members of the loan team but architects of a personalized and heartwarming journey. Their commitment to excellence and genuine care has left an indelible mark, turning what could have been a transaction into a lasting connection.
The veterans united team is simply amazing!! My wife and I were stressing about going through the buying process but the people I had the privilege to work with on this purchase out or mind at ease!!! I went from a chat with James to having a TEAM on my side!!!I would definitely recommend calling these people if you are looking to buy a home!!!
This is the second time using Veterans United andi can say both times have been amazing!!
Had an amazing first time home buyer experience.
Great Team effort and I am very happy and proud that I am a new home owner. Very professional, friendly, knowledgeable staff. If you're looking for a home purchase highly recommend Veterans United Home loans as your first and only phone call.
Let me just say wow! This is my second time buying a home but first time using Veterans United and let me tell you, the high ratings and positive reviews speaks volumes about this company’s professionalism and dedication to ensuring you the best home buying experience. The Veterans United app is very easy to navigate and made buying so easy! I’ll definitely be utilizing Veterans United again when I’m ready to purchase again.
Great communication from the team. The app worked great for everything and was easy to use. I always knew what was coming next and what needed to be done. The team also worked well with my realtor and Escrow to make things happen on time. I would definitely recommend veterans united l.
And once again, I cannot rave enough about that whole team of people that help me to buy this house. It is the best experience I’ve ever had. They are excellent superb they are not enough. Good words are excellent words to give them I would recommend them to anyone to buy a house, thank you so much for making this so wonderful !!!!!!
Embarking on my journey as a disabled veteran purchasing a home for the first time was made extraordinary by the exceptional support I received. From the outset, the process was tailored to my unique needs and challenges, thanks to a team that understood the intricacies of my situation. The genuine care, unwavering patience, and tireless advocacy exceeded my expectations. Every concern was met with understanding, and every step was guided with expertise. This experience not only fulfilled a lifelong dream but also highlighted the true meaning of personalized and compassionate service. Grateful for this remarkable journey into homeownership as a disabled veteran.
I would definitely go with Veterans United over and over. They care about their customers! Thank you for everything!
Everyone I was able to work with was absolutely amazing and I would recommend them to everyone. They all went above and beyond and were extremely personable and I am thankful to have them on my side.
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I would recommend Veterans united 100 percent thay are the best 👌
Love working with the company, they work with you let you know your options.
The closing on this house got a little bumpy but everyone was great in making sure everything got done correctly. I would recommend VU to anyone.
The most painless and stress free process for buying our home.
