Always available!! If I had to leave a message they returned my phone call promptly
Mason & ALL of his associates (especially Justin) gave me needed attention & were always so kind that I sometimes forgot that I was not the only client! I so appreciate the expertise, professionalism, kindness and the patience of them all. THANKS VU
Kyle Black got the ball rolling, was in direct and frequent telephone contact with me. Jill Lowry did not make important telephone calls to me and left me chasing my tail with vague emails and not returning my calls, making the "overall" rating low.
All services were excellent from initial contact to closing!
Answered all questions professionally, but sometimes seemed people in the middle were not communicating, my address was this and they had that etc. Did not like waiting on other agencies as I turned everything in I was supposed to in a timely manner
There was never a problem with anything that we were doing. Levi and Nichole was always there and extremely helpful. The realtor said that that Levi and his crew was the best he had worked with in 26 years and would highly recommend them.
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I couldn't be more pleased with our experience! We were concerned about securing a home loan due to a foreclosure several years ago. There were no issues whatsoever.
Chris and his team (Kai and Rylan) have been outstanding! !! We are so thankful they helped us in this time if need! They went ABOVE and BEYOND for our family we are so grateful.
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Everything was handled with the up most professionalism and in a timely manner. Will, Thank you for everything you did.
It would have been nice to have know who my loan officer was from the very start instead of being passed off from one person to another
Courteous, kind, considerate, patient (especially during times when I was lost in what part of the process we were in) and conducted themselves in an highly professional manner at all times. Jeff, Justin, and Dave, were very effective and efficient.
The only thing that should be done is a call by whomever is conducting the loan amount to the County Office that delegates the amount of the annual taxes on said property. Ours was quite a shocker!! And the night before the final paperwork signing.
James & Ashley were amazing! They always made us feel confident about the loan process. I will definitely continue to recommend VU!
Ben Long was the BEST Mortgage broker I have ever worked with.He stayed on top of everything start to finish. I was busy with other things and his tenacity kept the ball rolling to completion
