Well done and minimal hassles.
When no other mortgage company would come through, Veterans United did. I had a bankruptcy at 2 years out from my closing date. Rick Bridgman & Team worked closely with my builder to make my dream home a reality. Thank you all.
Initial process was very quick, so we could get right out and start looking at houses.
Shelly Doris and the entire staff were amazing and we could not have purchased a home without them. Shelly was so professional and caring. She was always their to answer my questions and help with my concerns. We are so grateful to have had her.
They were available when we needed answers to our questions. Both Jeff and Amanda were very helpful. The real estateagent Todd did a wonderful job. Took time to show us many houses in different cities until we found one that we felt would meet our fu
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Veteran's United Home Loan agent's were very knowledgable, professional and extremely helpful and patient with us throughout our process and we greatly appreciate there time and support.
Very attentive to calls and emails. There was confusion a couple of times with requests due to forgetting we were doing a refinance and not a regular new loan.
Adam Crutchfield and Jason Brown were amazing during this whole process of buying a home.
The only thing I didn't like was the pre qualification process. We were told we qualified for one price and the it was lowered. I think you shouldn't be told what you are qualified for until all paper work is in for a pre qualification.
Although I thought Jake was great, I was not at all impressed by the underwriters. I was even more disappointed in the fact that a loan company named "Veterans United" was so clueless about veterans and the job roles they may hold.
I would like to thank one who help me thanks
I wish that the list of information required would have been provided completely up front. Cycling weekly for new information requested is extremely exhausting.
As a first time buyer, I found the process easy and Matt and his crew most helpful. I now live in the home of my dream.
Our Chief Loan officer Rachel was super, easy to talk to and amazing to deal with. Mike however was difficult to get in touch with and sometimes hard to get answers out of.
My overall experience was great. I was highly pleased with the service they provided!
very organized - Jeff and Amanda were great - I am certainly a satisfied customer and advocate
From the first time we spoke to our loan officer until closing, we were treated with respect and courtesy. With all the different transactions and back and forth of paperwork, we never felt that it was overwhelming or that the process was difficult.
I would like the communication to be better between customer and clients. There were times when there were long period of not hearing back from the underwriters and when you did hear back from them it was vague and unclear.
This was the best customer service that I have ever experienced. Shane and Molly were very friendly and professional. They made this whole process enjoyable. Their first class customer service only added to the enjoyment of purchasing my home.
