I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.
Bill and his team blew us out of the water. The home buying process can be daunting and intimidating. From the very beginning we were welcomed with a clear and informative line of communication to answer any questions we had. Punctual responses were extremely helpful to the smooth process of going from pre-approval to keys in hand in under 2 months. Somehow with all that efficiency every single member of Bill's team himself included showed a level of professionalism, compassion, and care with every call. The only downfall is that we can only give one 10☆ rating and not more. We will only recommend Bill and his team along with veterans united to everyone going forward.
Our whole team at Veterans United was AMAZING! Every single person was so kind and accommodating, and truly went above and beyond for us. As first time homebuyers we walked into buying a home completely clueless and Robert, Melissa, and the rest of our team left no stone unturned when making sure that we were educated and comfortable during the whole process. If we had a question they were super quick to respond at any time or day of the week. I would recommend Veterans United one million times over! Thank you for everything you guys did!
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This is the second time using Veterans United with Matt Torres and Jenny Love. Very professional. There's a reason why I use these guys. Because they are clearly the best at what they do. They make it as simple and painless as possible. Always the lowest interest rates. Use these guys with total confidence. You won't go anywhere else, and you won't regret it.
This was an amazing adventure. I couldn't believe how fast and painless it was. The team called me just to ensure I wasn't stressing at times. I would recommend anyone that is looking for their forever home to contact this team. Each person went above and beyond to get this done and I knew where I stood the entire time :) We are soo happy.
The VU team was great from beginning to end. Harris was available to answer any of my questions and he returned all of my calls and texts within hours. The best home buying experience any veteran could have. From beginning to end the VU team did not miss a beat.
My loan officer Abbie Schneider and loan coordinator Samantha Villaire were amazing. They were very helpful in all my questions. They were quick to upload and review my documents. They were also very knowledgeable in the whole process therefore they made the process easy for me.
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Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!
My home buying experience with Veterans United was exceptional, and that’s entirely because of my loan team. From day one, they were professional, knowledgeable, and genuinely invested in making sure everything went smoothly


