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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,768

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Ross needs a raise, extra PTO, and an end of the year bonus. I will be seeking him out if/when we buy more real estate. Couldn’t be happier!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend

Amazing home buying experience helped me from day 1, answered every question I had and made the entire process very streamlined. The interest rates were not the best, usaa had them beat by a full point however the credits and customer service made it well worth the money until its time to refinance.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

The Veterans United team was absolutly wonderful to work with. from assisting me in getting my credit in order to step-by-step guidance through the My Veterans United app. The app and the team make the process seamless, informative, and simple. They didn't hesitate to reach out to me by email, text, and phone calls with any important information. The concierge service was a nice bonus help get set up with insurance, utilities and moving needs. THANK YOU Veterans United for making this veteran's dreams come true.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

The team was great, especially Marina. She was always there to answer all our questions and if she didn't know the answer she would do her research and get back to us.

headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend
Photo submission from Carrie R.

I highly recommend Veterans United! This was an awesome experience! Very helpful people, quick answers to my questions. It was a seamless experience and I highly recommend Rain Mitchell and Craig Blumfield. I just can't commend them enough!!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Thank you for your outstanding service

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I must say, I was a bit nervous at the beginning of my initial phone call to the local Veterans United Home Loans office. I did not know what to expect because I was pursuing the homeowner's dream alone. Years ago, My late husband and I purchased our first home together, so naturally, I had a warm voice of comfort when I became frazzled. No shade to the other loan officers, but I needed someone to assist with my particular requests and be more suited to my needs. Thankfully, Veterans United Home Loans has a nice variety of team members who can help you at your point of need. I was matched with Mrs. Phylis Gatlin and quickly discovered why she is considered a true gem on the team. I immediately became at ease and relaxed when she spoke these words to me..." So, you lookin' to buy a home." Her calm demeanor and gentle voice were exactly what I needed. The way we instantly connected was what the doctor ordered because it gave me the extra boost of confidence I so desperately lacked. Everyone Mrs. Gatlin directed me to was so helpful and thorough. I truly believe I got the privilege and honor of working with the best loan officer in the business. She walked me through every little detail until my paperwork was impeccable. I will never forget how assured Mrs. Gatlin made me feel each time she said, "Thank you for being so patient. You'll see in the end it will be all so worth it." Yes, Mam, it sure was. From the credit repair to the letters of explanation and manual underwriting to the realtor, the concierge team, and finally, the closing attorney. It was all well worth the wait. My Veterans United team, Thank you so much. You guys are one of a kind. You are changing lives one at a time.

headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Clarke Blodgett

Loan Officer: Clarke Blodgett

NMLS# 2371270

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Joshua B.

Just wanted to post this to say how grateful we were to have Jimmie Draper as our guy to help us through this process. He was always there to answer any questions we had even on days where he shouldn’t have been working. I’m pretty sure we had another person that we’d were suppose to work with after the initial process started but I honestly didn’t want to so I just kept going through Jimmie for everything lol as far as veterans United themselves, great company with great interest rates and wouldn’t have gone with anyone else. Thank you guys! Shoutout to Jimmie!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

Thank you for all the help and for the congrats package! I feel blessed to have worked with Neil and Brett and everyone and to work with them in the future

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend

Great experience, thanks for everything!

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

3.5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

This team is absolutely amazing! They got us into our house in less than a month!!! Being a first time home buyer this whole process is intimidating and confusing, but this team made sure we fully understood what was going on, why, and what was coming next. They made this entire process so easy. They helped put my family into a home that’s perfect for us! I would recommend Veterans United to anyone I know looking to use a VA loan!

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

4.5 out of 5 Stars
Would Recommend

Might own a few one day. Who knows!? American Dream.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
Would Recommend

I started this journey nervous and unsure if I would be in a position to own a home. My team worked long days and we'll into the evening if needed to make things easier for me. I'm glad they believed in their abilities to ensure I, and my family are setup for success. Our home is great, and the team that helped us get it are some of the best there are around. I would recommend anyone to work with them, and encourage anyone who isn't sure if they can find a home to take a chance with them. We are grateful for them, blessed to be where we are, and happy we took a chance.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Jeremy was phenomenal with my issues I had with Allstate. Jeremy helped Mitigate the issues and helped the process move along. I hope to work with you all In the future.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

The Best!!!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
Photo submission from Annette R.

Its been a year-long journey of many financial, credit, fraud realtors and medical issues that have caused us so many struggles to find a home. We were extremely blessed with Adam Craig and his team that guided us and never gave up on us. Thank you to bless us and giving our 5-year-old autistic son a yard to play in!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Words cannot describe how thankful we are for Veterans United, our team, our agent, and our title company! Thank you for every step of this journey and our first home purchase!

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Need I say Mire Outstanding and Daniel’s loan processor same she was always on Task and went to bay for us every step of the way

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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