The whole process took longer than I expected. Some of my original expectations were unrealistic and some of the things took longer because only one person was working at a time. Overall good experience.
LOVED IT!
Communication was always pleasant. Response to our questions was timely. We always felt informed.
The entire process was spelled out plainly and the loan officers were a pleasure to work with. The line of communication was excellent.
fairly good experience
I found the system slow inefficient and it seemed they were confused many times.
The process went very smooth even with the differnt time zones and working directly over the phone opposed to having direct interaction.
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Cole Crawford was on point from the very first conversation we had. He was thorough and polite. His customer service was outstanding and because of him I will recommend Veterans United to all of my friends and family
I would recommend. However, certain things I would get in writing. Like at closing, I had to pay 590.00 to escrow but I was reapeatedly told by my VU team that I would have no out of pocket expenses at closing. I was even in the seminar when it was said by Tony as well. Yet, somehow I had to pay more money to escrow.
Staff was very friendly and knowledgeable.
Amazing
I would recommend veterans united home loan to any veteran looking to buy a new home. the staff were very helpful in any thing I needed. matt is a true professional and so is his staff. pat yourselfs on ur back. again thanks for everything
Vu is the best of the best, if you are interested in buying a home, you can't go wrong with Vu.Vet, family or friends they make it so easy all you have to do is listen and the rest is easy.
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James was great! We closed on a VA loan in about 25 days. Had never met him or discussed a loan prior. Met him and he stated he could deliver the loan by the end of the month and he did.
Angela Sanders and Catie Wilson were excellent!!
It was alrigh
Extremly professional. I still can't believe how fast and smooth purchasing this home has been.
Donna and Johnny were always kind and courteous.Not to mention knowledgeable.
Tyler Harriman was my initial contact with Veterans United. He was extremely informative and helpful without being pushy. He clearly explained each step of the initial loan process and was always available and prompt to answer my questions.
