We ran into some serious issues where we were told exactly what our loan officer was told except what he was told turned out to not be exactly the truth or full story. Not our officers fault and he went above and beyond in the end for us.
The service is very excellent. We were guided thoroughly by our loan officer during the processing of our home loan. Moreover, provisions of pre-disclosure agreements gave us more time to read and understand the contract.
I would highly recommend any one I new that was looking for a house to call Veterans United. We did not understand any thing about buying a home and Veterans United took the time to explain the whole process and made buying a house very easy.
Great
Our loan team communicated with us frequently. They answered all of our questions in a timely manner. We enjoyed working with them and would go through the process all over again. Thanks Gerrit and Whitney!
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Ashley was amazing to work with.
Please give special thanks to my team members (Jason Etters, Danial Harris and s great real real estate agent Rose Mari. There were a lot of paper work but they explaned it and my first time home buyer experience susseful.
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My expericence was great. i was pleasantly supprise by the care and attendion to details by all involved. my questions was answered and i was able to feel confident throught the process.
Tony, Dustin, Ryan, and Emily were simply amazing. They entertained may questions while making me feel like I was the only thing they were working on, which I know I was not. Best in the business.
We did have some problems with some people not being aware that some of the info we submitted was requested twice. The biggest problem was getting my VA eligibility updated. They were about 2 weeks to a month behind
