Veterans United is the only mortgage company we've every worked with but the best of any company we have seen when it comes to customer service.
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As a retired Residential Loan officer, I know it can get tough. Tony did a good job of handling my frustations.
The employees were very helpful and professional throughout the loan process .
I had a great experience with everyone involved in the process. Everything was clearly explained up front. If I had any questions they were promptly answered and everyone was professional at all times.
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I used the light house project as I have been the victim of identity theft twice.I was pleased no one was judgmental just pure professionals.
Donald was outstanding. Any little issues that came up he would not only reassure us but help us over them to get to our final goal. If I could I would make sure he was your number one Loan Specialist.
Andy was very helpful and knowledgeable with all the material. Left me and my wife with a smooth and easy process.
Gentry Coffman was wonderful to work with.
Mark, you and your entire team were FANTASTIC!! The professionalism and courtesy that all of you showed us was over the top. The everyday contact by Jaimie Sepe, keeping us informed on every detail made the whole process smooth sailing.(Perfection)
Underwriter could clarify to loan officer better on documents needed
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Experience first-hand why 372,982 homeowners give us a perfect score!
I was kept informed throughout the entire process.
Hi Jon, Thank You for being very helpful and making it possible for my family to own our new home. I tried to send this survey the first time it was e mailed to me but my connection was bad and I guess you didn't get my e mail response.
This was the best experience I have ever had. Jake is a stud! He is very professional and easy to work with. He always kept us in the loop and was very proactive in his communication. Shan was equally awesome and professional. What a duo!
Veterans united made buying a home a great experience and not a scary experience. My loan officers were the best and made buying a home fun!! I highly recommend VU and especially nick Kundert and Eric barroso. They make dreams come true!!!!
