In my own experience Veterans United Home Loans as a company presented a bias process during my loan process.
The services that were provided were exceptional. The staff was wonderful to work with, and excelled in customer service.
From the beginning to the end, the process was so easy. The staff was excellent. Everyone was so easy to work with. I would recommend them to my friends and family.
I thought that some of the underwriters request were a little strange. I had to explain things more than once.
Very poor communication, lack of attention to detail, very very poor customer service. Jeff didn't bother to double check file and made our closing a total disaster also sent wrong phone number to my husband to call in. Terrible
We couldn't be anymore pleased than we are with what an outstanding job Nick performed in assisting us. He is an awesome loan officer very professional courteous and prompt. He made buying our first home a pleasant stress free experience.
Veterans United provided a very smooth and low stress buying experience.
Nick was the best. He kept me very informed and was always there if I needed him.
Very Good, Very Professional
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Veterans United made it possible for us to purchase our home. We would not have been able to do this without them We thank them very much.
J.B.'s Team Made Everything Go As Smooth As Possible And they Took The Stress Out Of Getting A VA Home Loan.