make sure that all closing costs are included in each loan
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Lay the entire process out as early as possible. Over communicate everything. Once you have documents requested; don't lose them or ask for the same documents over and over again unless they are absolutely necessary. We were not sure of our loan status for a long time. Were not sure if anyone was working the loan. Over communicate and anticipate....
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Experience first-hand why 374,301 homeowners give us a perfect score!