I know there is not much that can be done about the timing, but the biggest thing I struggled with is waiting for a solid final number for transfer as down payment.
Ready to see for yourself?
Experience first-hand why 375,271 homeowners give us a perfect score!
be a little more upfront about what the consumer is going to have to provide in the beginning.
Veterans United needs to make the buyer feel more comfortable with the whole process. With todays communication tools we let e-mail interaction take the place of good old human contact, since most of our interaction was done with e-mails it unfortunetly does not allow the home buyers and lender to get acquanted. I felt like a number being pushed through the system. Also I was left alone to fend for myself at closing without any understanding in how the process works, I got it done, but I was frustrated and concerned. This was caused by you not processing or locking in my loan on a timely matter which caused me to pay 0.35% more in interest and my Loan Officer taking vacation at the time of my closing. However, I do apreciate my loan officers assistant who pushed everything at the end so we could close and get moved into our home on time.
