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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,160

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Great experience as first time buyers, always on top of answering the phone answered all question we had efficiently and throughly

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Veterans home united was like a godsend for us. We needed to get out from underneath the lender we were with, and you guys made our loan happen in six weeks. My family couldn’t be more grateful for the time and diligence invested by our loan officer.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend

Give Ben a raise because he deserves it!

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

I think the overall protocol at any financial institution regarding home loans should be changed. The preapproval is not a real approval I personally would rather wait to receive an indefinite approval prior to look at properties, putting down deposits and paying for inspections then after everything you get the clear to close but again that is across the board protocol.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Overall, exceptional job by the team; again, everything was not smooth but being able to come together as a team and stay on track is more impressive than not dealing with no controversy. I commend our team and would recommend them and work with them again. Thank you for the overall excellent effort and for being a real team. We said yes to the address....thanks to everyone's contribution and professionalism. Again, job well done!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

You guys helped me get my house in no time. Best service possible. I cant thank yall enough
For veterans out there or active service members i recommend this. Cus this is as easy as it'll get

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

My team at Veterans United went above and beyond to get me into my childhood home. They were very thorough about the process and was always checking up on me.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

This team was by far the best team i have worked with in my almost 30 years of service and the ownership of three houses prior. I worked with others that claimed to understand the military families and always found myself explaining how the military pay, both active duty and Retirment pays. this team not only understood DFAS and VA, they also knew how to find the answer. Trust but verified.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

The VU team was very helpful and communicative along the way during the closing process. I couldn’t have asked for a better team to assist us!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

This is our 2nd time using Veterans United. They are always helpful and honest with the process and always make sure you are aware of how the process is going. This company is a must use for home buying or refinancing needs.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

These people are a part of my family now and I am truly going to miss having them in my day to day life! Love them all!

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

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5 out of 5 Stars
Would Recommend

I really appreciate the team getting me through this. This been a long time process for me but I am fortune for those at Veterans United to help me through it. They provided the information and resources needed that I recommend all first home buyers to utilize.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

My experience was wonderful. From requesting a Letter of Approval to the actual closing the team was amazing to work with. I always felt supported. The online app helped keep me focused and on task. The only thing I would've liked is a way to share where I was regarding certain tasks - to let the team know I was working on it. Overall, a 10 out of 10. Thank you so much!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Best mortgage company to work with as a Veteran. They made the process seamless. I would definitely recommend them to any veteran looking to buy a home. Thank you Veterans United for helping us purchase our dream home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I couldn't ask for a better team that was selective for me. Everyone made me feel extremely comfortable and at ease. No pressure, professional to the 100 power! The rating doesn't explain the ease that they made me feel. 10 out of 10 is too low. They deserve a 20 out of 20. Thank you for an excellent experience.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Was very happy with the help we received. You guys are amazing

headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

I believe that the Veteran's United team was absolutely amazing. I know that there are too many people to actually name in my process, but they were extremely professional and willing to help. Lisa and Matt were both crucial to my process and I have the upmost faith in their abilities. Both of them, and everyone else involved in the team, were very outgoing and showed true professionalism. Amazing communication from everyone involved.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

More Reviews

See all 423,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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