Much better communication, I had up to 3 different VA loan officers calling me and emailing me, and not 1 was on the same sheet of music
Ensure accurate, quality quotes from Loan Officers. My loan officer lost attention to detail, failed basic math, and did not deliver on his promises.
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I think better communication between the departments would benefit veterans and their families. There were times where I felt like the Transition Coordinator would not inform the Loan Officer of what was going on with underwriting. Additionally, the final underwriting process was a bit redundant and I felt like they were asking for information that was already provided.
