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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,503

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Katie and team makes Veteran United so efficient and great to work with

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Super user-friendly portal, it was very nice to have when I had started the process while I was still deployed. This enabled me to get pre-approved and start my home search early as well. Great service, great team of representatives who were absolutely professional and helpful from start to finish and after. Thanks Veterans United!!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Veteran's United IS everything we needed in purchasing our new home! They made the process as straightforward, and stress-free, as possible! The knowledge and compassion went above and beyond, and we are very thankful... Thank you, Veteran's United!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Colleen OBrien

Loan Officer: Colleen OBrien

NMLS# 2284224

5 out of 5 Stars
Would Recommend

The entire team was amazing. Veterans United made me feel like I was being taken care of the entire time and made me confident that I was doing the right thing buying my first home. And the To-Do list was awesome. I wish everything had that! Thank yall very much for the phenomenal service

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

From start to finish, veterans United was in our corner. They made sure we had everything we needed in order to close on time and went above and beyond to get the paperwork needed to close on the house we were selling and the house we bought in the same day. I won't be moving any time soon but I will be sure to use veterans United the next time we buy a house.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Ben and his team was amazing we actually close early cause how professional they were and prompt. Any questions I had they would answer they would respond quick. They made this process very easy. Shout out to Ben and this team.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

It was alot easier and smoother then I thought it was going to be. Everything went super smooth. I think the hardest part was finding the home. Darin and his team was awesome to work with. Highly recommend them to any veteran looking for a home.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Great experience. Aaron was awesome. 10/10 stars as well.

headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

4.5 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

They made this process easier and are worth you every step of the way. As a first time home buyer, I had alot of questions and they didn't hesitate to answer them. Thanks guys for all your help.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Dave and his team, the real estate agent, and home concierge are amazing. They all worked together very well. The made everything easier. They are dependable and knowledgeable. I would go back to them if I was buying a house again. I would recommend them for everyone who is looking for a home.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I can’t think Veterans United Home Loans Martin went above and beyond and made the experience enjoyable even though mine was a new build and things kept getting pushed back. I would highly recommend any of my military friends use veterans United

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

This has been a great experience and I really appreciate everyone’s help!!! 10/10 I plan on using Veterans United for all of my future home loans and refinances!

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

The Seller was disjointed, poorly organized, and did business in a very fragmented manner generating nothing but confusion all of which became more magnified as the process entered the final phase. In spite of this poor performance my Loan Officer Shane, and Kate, my Loan Underwriter, focused like a laser to the daily challenges presented by the Seller (new construction) as they navigated through this high level of confusion to assemble and finalize the "file" for final review and ultimate approval. They demonstrated tight coordination not only between themselves but collectively with me keeping my level of situational awareness high. Thanks to them I understood what was going on, what had to be done, and finally what was done. When errors or oversight occurred on my part they were patient and pressed on. When disagreements surfaced they remained professional and diligent in explaining the necessity of certain requests. Above all, interacting with just 2 people helped a lot in reducing the "clutter" of dealing with several people at one time as the competition tends to do these days. In this case, the left hand knew what the right hand was doing. USAF Veteran.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

It was easy working with this crew they alley let my know what I needed and why to expect

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Veterans United will always be near and dear to me thanks to the amazing, well rounded service they provide veterans. From the credit program all the way to being available post closing, I always felt like they treated me like family and wanted to see me win. I can’t thank Jackie Barton enough for sticking by me and providing the guidance to meet all my credit goals. Dan Noce, Bettina Kidd and the rest of Dans amazing team really made the process seem so easy. Even when I was anxious, they provided something as simple as reassurance. And it’s the little touches like that which meant the world to me. We were able to close on our very first home after years of renting and I can’t tell you how proud I am to be a Veteran home owner. Thank you to the entire Veterans United team for making my home ownership dream come true!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

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5 out of 5 Stars
Would Recommend

Nothing at this time but definitely had a very positive experience.

headshot image of Scott Ratliff

Senior Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Every individual I worked with from veterns united to my real estate agent was phenomenal from start to closing. I have nothing negative to say about any step in the process.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

I want to say that when I spoke to my fellow veterans, I received mixed reviews/responses but it seemed that more often than not, people were happy so Veterans United was on my list of lenders to compare. Same with USAA, as I bank with them as well. Not going to lie, before the entire process, I was leaning towards USAA, since I have my insurance and banking through them. I started by reaching out to USAA and was flat out told that I had no credit so they couldnt help me, which was pretty ridiculous since I had received my Cow Loan through them in my junior year while at the academy. I asked and tried to see if there was anything they could do and they said no. I hesitated at first because I knew I had had good credit in the past and didnt understand how I didnt have any credit now and thought I wouldnt be able to get a home. This is when I called Veterans United. While I was told the same thing, I was immediately connected with a credit specialist who explained I just needed a line of credit and informed me the steps I needed to take. Within a week or two, my credit came in (excellent) and I was on my way for preapproval for a home. I can't emphasize how much of a difference being told I had no credit and not being able to do anything about it and being told that I had no credit but provided with such a simple solution is. After I was able to get my credit, I was able to shop around and, while the prices were comparable or the same, none were lower. After comparing and even after my wife and I decided to go with Veterans United, we received numerous calls and inquiries, from USAA and others, asking us to take our business to them concerning purchasing a home but with the service Veterans United had already provided, they proved to us that not only were they professional experts but that they would also go that extra mile to ensure that things were done right and above our expectations. Thank you, team! My wife and I are very grateful for you helping us secure the home to start our family in.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

More Reviews

See all 401,503 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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