From start to finish, Veterans United was outstanding. The team was professional, knowledgeable, and genuinely supportive throughout the entire loan process. They took the time to answer all of our questions, explain each step clearly, and ensured we felt confident in every decision.Special thanks to Whitney Brown and Kayla from the Loan team, who went above and beyond to make this process as smooth and stress-free as possible. Their responsiveness, attention to detail, and personal touch made a meaningful difference during what could have been an overwhelming time.We truly felt like we were in good hands. I would highly recommend Veterans United to anyone looking for a dependable and customer-focused experience.
No words can properly describe the work done on purchasing my house, Except Thank you for the outstanding work done. Bravo Zulu
The experience and attention from all of your representatives removed a lot of the stress from the process. Everyone was very diligent, patient and reassuring.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The hard work, service and support in every aspect of this process was exceptional.
I would highly recommend Veterans United to family and friends because of their excellent service, strong commitment, and clear communication throughout the entire process.
I greatly enjoyed my first home buying experience. Veterans United made me look like an old Pro, every step covered everything, step by step. Treated me with the proper dignity and respect customers expect. While closing, I over heard the closing attorney say “we love working with VU, because they really have their act together” they have set the bar so high, everyone wants to work with them. Yes I recommend VU because they qualified me throughly properly prepared me for what was coming next. And the were right !
I’m a homeowner now!!!!!!
Evan and his team were extremely helpful with the entire process and kept myself and my agent updated constantly. As a first time homeowner, I couldn’t have asked for a better group of kind and thoughtful people to help me with this goal. Thank you all so much for the above and beyond work you did on my behalf and thank you for allowing me to get closer to achieving my American Dream!
Crystalline and the team were amazing. They made this process smooth and were very helpful.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
All of John Kiley’s team were gracious and professional and understanding of our baby boomers internet insufficient ways they guided us through the process without any hassle. Would tell our friends and have them contact you as needed.
Veterans United definitely has it figured out with their processes helping military folk in the buying and selling of houses.
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I would definitely recommend Veterans United!
Veterans United s an amazing organization that truly amplifies the Veteran and works hard to ensure that the Veteran is aware of all programs that instrumentally work for the veteran.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Best experience I could have asked for. Jeff and Eli worked diligently to make sure my family and I got into the home of our dreams. Thank you so much to veterans united for all the hard work and support. Wouldn’t want to use any one else for future purchases.
Kyle Black, Jon McCarty were amazing and incredibly helpful.
