I couldn’t be more happy with my choice in veterans united. They were patient and more than helpful. EVEN ON THE WEEKEND when I would email them, I would get a response. Call, text, email they responded with what worked best for me when I needed it.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The team was outstanding. Kaylyn, Jerry, and Chris.
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My team made the whole process smooth, by constantly communicating and answering all our questions. As first time home buyers my spouse and I had plenty of questions. I highly recommend Colin and his team!
Karol H. and Amanda G. were so extremely helpful and vital to my home buying process. Extremely fast and professional, highly recommended!
I entered this process with much uncertainty. I always thought that becoming a homeowner was simply out of reach for me. From the initial inquiry to the final approval and congratulatory phone call, the entire VU team was incredible! Professional, knowledgeable, attentive and positive! If I could give the m a 20 star rating, I would!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
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VU put together a diverse team just for you to get smoothly through the process a purchasing your new home.
Recently utilized my VA Benefits to purchase a home and decided to let Veterans United carry the ball. I never regretted the decision one step along the way, they exceeded my expectations.From initial contact to funding I always felt well informed and like everyone I interacted with were on top their game.It’s a business, but they are very good at what they do. Highly recommend any veteran looking to purchase a home to talk to Veterans United about how they might be able to service you.
This is my second time using Veterans United. That in itself is a high recommendation since this is a financial transaction that is very stressful.
Veterans United did a stellar job setting expectations and following through. The staff are extremely helpful and strive for success in the best interest of the veteran. They are firm when they need to be and detail oriented all of the time. I was extremely stressed out and they did a fine job keeping me off of the ledge! I highly recommend Veterans Inited and would recommend them to my friends.
Conner was awesome, super helpful and always available. Ran numbers multiple times for me no matter how dumb or repetitive my requests were.Once we went under contract and I was handed off to other team members, things got increasingly frustrating, being required to upload the same documents multiple times, last minute requests to verify bank accounts that had been verified at the beginning of the process already. Misreading employment information which caused multiple delays...
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
outstanding service
