Closing was cancelled with no prior notice. We found out that closing was cancelled from our realtor and notary halfway through our trip from New Mexico to Missouri because our loan coordinator went on vacation and didn't finish processing the information we sent a head of time. Then an extension had to be filed costing us more money for VU dropping the ball. On top of that, the staff was almost insulting from their lack of knowledge on how transferring teaching license works and put my wife in hot water at the new job she was getting from VU employees harassing them on if my wife was actually getting the job or if she was even qualified for it ( My wife has her Masters and getting her PhD for teaching I might add) even after sending the required intent to hire letter. Deena was impossible to ever get ahold of, and Nathan was far more accessible than she was. The cherry on top was then the team we worked with was working harder to push all the blame on us instead of owning up to their mistake. A simple example being a very early document from VU had the address wrong on one of the initial documents from VU but it's still our fault....
Neal and his team are awesome!
Truely they showed me integrity, respect and great service. I could not keep up with them.
They made it happen for me, i had doubts but they were always positive and supportive.
Best team ever!
Hugo
Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!
Great people, great communication and customer service. It was a great experience.
Nick & I have been working together for awhile
He’s an excellent lender !
Very personable .
We can’t say enough wonderful things about our experience with Ben and Sarah! Ben has been absolutely fantastic—patient, knowledgeable, and supportive through our two-year journey of house hunting. No matter how long it took, he stuck with us every step of the way. When we finally found the one, everything moved smoothly and efficiently—we closed in just one month! Sarah was also incredible, helping make the process seamless and stress-free. We truly couldn’t have asked for a better team. Thank you both for making our dream a reality!— April & James Spinks
Hands down one of the best home buying experiences. Every single employee that we interacted with thru Veterans United Home Loans was professional and informative. This is how clients should be treated. Thanks so very much.
We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.
Vets United was timely under pressure, they definitely will give you100 percent effort and stick with you tel the end of the process.
Smooth process, stay active and manage.
Veterans United staff was with us at every step of the process. They answered all our questions quickly, via phone, text or email; even after hours.
Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!
