Overall Veterans United made it a smooth process in purchasing a house.
I enjoyed the process, was nerve racking as first but things started to fall in place and in our time frame so everything went smoothly. Will definitely be buying again in the upcoming years.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Amazing team. Communication is excellent and there ability to identify issues and resolve them is top tier. Very friendly and expert knowledge. I will always go with them when buying a house.
I was very pleased with the team assigned to me, as well as the 3rd party sources (aside from the assessment company that was assigned, I was very displeased by their service. Even a 2 minute Google search showed just how bad that company was). Our assigned realtor was incredible. Shout out to Crystal. The team easily helped us through the entire process that was entirely new to us, and we are unbelievably excited to call ourselves home owners for the first time!
Just wanted to thank everyone who putted up with me everyone was great!!
We are very satisfied with Veterans service! They stayed with us and kept us informed the whole way!
I hands down recommend veterans united. Chase and everyone involved to include Scott gates the realtor and our lawyers mr finagan did an amazing job on my journey to home ownership. All have been very very professional and patient. They are the picture of " the dream team in every way.
Veterans United was great to work with. They quickly addressed all concerns throughout the process and were very communicative whenever new information came in and was needed.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Absolutely would recommend Veterans United
Ryan was great from beginning to end! He actually convinced me to work with Veterans United over other lenders. The service was much better than any other lender that I spoke with. The Veterans United app, coupled with Ryan’s great expertise, gave me my answer to have Veterans United as my lender. Excellent work from Ryan and his entire team (Chad and Kelly were great as well)!
Veterans United led us every step of the way! Dave was knowledgeable and so helpful! The team was great and we were ready to close before we even needed to be. What a wonderful experience with a great group of folks. Yay, Dave and team!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
