The VA process is very intense. Most business days, 2 to as many as 5, response requests were received in my email. And when you believe you are in perfect shape, and received an all-clear, you receive a to-do requesting your previous months bank statement showing ALL SOURCES OF YOUR FUNDS FROM CLOSING. Would have been a keen idea to tell me to move brokerage $$$ in advance instead of jumping through panic hoops!
⭐⭐⭐⭐⭐
Working with the United Veterans Loan team—especially Lance Hopper and Julie Moore—was an outstanding experience from start to finish. The entire process was handled smoothly and professionally, and every step was clearly explained along the way. Lance was incredibly proactive, responsive, and always made sure we understood exactly what was happening, which gave us complete peace of mind. Julie was equally helpful, organized, and supportive throughout the process. This was by far one of the easiest and most stress-free home loan experiences we’ve ever had. We highly recommend Lance, Julie, and the United Veterans Loan team to any veteran looking for a seamless and trustworthy home-buying experience.
They weren’t really well and we’re very patient with me. They went over every detail and every aspect of the loan with me. They checked up on the delays on a daily basis. I could not be more satisfied.
GREAT SERVICE! Everyone was kind and professional. Thank you for a wonderful experience!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
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Always outstanding service.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Absolutely amazing. The easiest part of the home buying process!
The team had always been a pleasure to work with and made every step seamless. This time was no different. We are very appreciative!
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The process was pretty straightforward and easy. Brett and Wendy and VU helped me along the way. The portal is easy to use. I would highly recommend Veterans United.
This is the third time I’ve gone with Veterans United and I could not be happier!
Jimmi and his team were awesome. So easy in a world of complicated processes
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Although you won't be pleased to know this, I accidentally stumbled upon you. My parents are in failing health, and so I thought I would look into buying a house to be nearer to them than I was at 805 miles away. I attempted to look up information on how to file for a VA loan, and somehow I ended up on your website. At first I was skeptical thinking that you might be a scam or something. But, as I soon discovered, you are a legitimate business built upon a core mission to help veterans become homeowners. Thank you for being there for me when I needed you. My parents thank you as well. Until I stumbled upon you, I had never heard of your organization. So, perhaps you can build up your advertising a little more to reach us out here in this busy world of ours.
