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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,502

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,502 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The entire Veterans United team; Matt, Jourdan, and Lisa were on top of every detail, very responsive to any questions, and made sure things rolled along without a hitch. Most pleasant and easiest home purchase I have had. I would recommend them to anyone with confidence.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

For what I thought was going to be a nightmare….was actually the calmest and most pleasurable experience I ever could have imagined. The team atmosphere was evident. Everyone was so informative and patient and really made me feeling like my journey was personal to them. Thanks so much everyone!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Just wanted to say, I appreciate the entire team for all their hard work, information and encouragement. Everyone played a part and I’m honestly am so thankful for each and every one of them.

headshot image of Jonathan Sieker

Loan Officer: Jonathan Sieker

NMLS# 1244559

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United , I believe could get anyone into a home. Very knowledgeable and professional. Treat you like family and not a client. I will be recommending them to friends.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Very easy and simple

headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

Sam, Kayla, whoever the underwriter was that diligently and doggedly worked to correct the issues with my appraisal prior to closing, y’all are true ROCKSTARS, in this veterans book!!! Thank you, thank you, thank you!!! To Veterans United, thank you for understanding the complexities our veterans endure as a result of their service, injuries, an subsequent transition. Thank you for realizing that catastrophe in the credit file is a result of the aforementioned complexities and most of all thank you for NEVER giving up!!!

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4 out of 5 Stars
Would Recommend

The fact that Jim was able to be as responsive as he was in light of recent loss of his father speaks volumes for his work ethic and concern for his clients. He was always extremely cordial, genuine and professional. My only concerns were the eleventh hour requests for additional financial information and eleventh hour information conveyed to me regarding closing costs.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
Would Recommend

When I first started looking for a home, I looked at Veterans United in another state. There, they pulled me around left and right, so I put my search on hold. When I moved home, I decided I would start my search again and reached out to VU again. This time, I was gifted James Miller. He was a pleasure to work with and the team I was given did a phenomenal job at helping our dreams come true. We are more than happy with the home they helped us close on, but we wouldn't have been able to do it without the amazing team we had. Thank you, VU. We love our home!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Amazing experience

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

I would just like to give the biggest shout out to my team. You guys rock. Thank You all so very much. It was and is truly a pleasure to work with such wonderful and caring group of people. Again Thank you all from the bottom of my heart ❤️

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

You guys have really helped us out for our first house. It’s been an incredibly stressful time but the amount of effort and work you guys put into this, really changed our life. Thank you so much!

headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

1 out of 5 Stars

Response from Veterans United

Dionne,

I'm sorry to see this. If you’d like to tell us anything more about how things went, we’ll here to listen and help however we can. Our Client Advocates are in your corner always.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Highly recommend to any veterans trying to get a home loan! The staff is very friendly, professional, and constantly looking out for our best interest. Made our home buying process super easy and enjoyable.

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

This is the first, and perhaps only, home we've bought online. I can't thank and recommend VU enough. I'll be back when we refi or buy anything else.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

More Reviews

See all 401,502 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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