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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,113

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,113 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Brian Schmidt

Loan Officer: Brian Schmidt

NMLS# 1434950

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

The whole veterans united team that worked with me. Jessica, ashley, and sarah were all extremeley pleasant to work with. They handled everything and as soon as sonething new came up they relayed the information back to me ASAP i would highly recommend these people for anything

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Wesley was outta this world, I would definitely recommend to family.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

The VA needs to work with better more honest appraisers. The appraisal came in very low because the person lied about the heat in the home. When we called them out they then claimed the heat didn’t work. Our closing was delayed because we had to have the seller contact an expert to validate the heat worked.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

If I buy another property, I will ask for Josh and Kayla.

headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend

We shopped around for a few different lenders and at the end of the day veterans united and team members put up the best deals and best customer service.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

Was a long haul everyone kept there professionalism and continued to communicate and work together.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

YeeHaw

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

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5 out of 5 Stars
Would Recommend

Although buying a house for the first time was really exhausting and stressful, my entire VU team and realtor made the process better Han I could ever have imagined. They were very responsive to any concerns or questions I had and provided me with outstanding service.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend

Good experience, but not great. Underwriting wasn’t as responsive as my MLO. They also chose to fund the Monday following closing on Friday that threw a wrench in the process. Previous owner was expecting his money Friday, I was trying to move out of my place I had to be out of by Sunday and the owners didn’t want us moving until they were paid. I think we could have closed earlier. I think some of documents were excessive I had a local MLO look at my documents and they could have gotten me approved without the other things. Out of respect for Aaron’s hard work I decided to stick it out. I’m on the fence about having my fellow veterans use it if the process is the same for them. I think a local office would be easier to go through.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

4 out of 5 Stars
Would Recommend

The real estate agent veterans united hooked me up with was top notch I couldn't have asked for someone better than Frank. He wasn't pushy about trying to take me to my limit of borrowing, he was able to set up about 14 homes for me to look at in a 2 day window, and he explained things in a very simple manner.
Donald was really good for a mortgage officer, nothing bad to say about him. His team I wish they would've been more knowledgeable though. They'd reach out all the time see how I was doing but I had a question a few times and they didn't know the answer and said they'd reach back out, but didn't. I had to call Donald personally and get the answers.Overall, very happy with Veterans United and their service.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

We are very pleased with everything our team did for us they are truly amazing thank you to everyone involved

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4 out of 5 Stars
Would Recommend

A little more clarification on some issues are needed. All in all great service.

headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

More Reviews

See all 382,113 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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