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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,012 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,012 unfiltered reviews

Starting on Page 167 of 14,868. Return to Page 1

3 out of 5 Stars

The people are charming, honest, and easy to work with, but they did not complete our loan application on time, they could not answer some basic fee expenses questions, and they mixed up some of our basic financial facts. Basically, they were adequate but not above average.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Janeanne and her team were amazing. Friendly, helpful, communicative, and really know their stuff! Buying a home is a stressful and long process and they were great! Constantly checking in with me and making sure I understood all of the documents I was signing. I would highly recommend Veteran's for anyone looking to purchase a home!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

I had an outstanding experience working with Kelly at Veterans United. She was Incredibly responsive, knowledgeable, and friendly throughout the entire process. Kelly made what could have been a stressful experience feel smooth and straightforward. Her professionalism, genuine care and patience with this old veteran truly stand out. I highly recommend Kelly to anyone looking for a dedicated mortgage professional who goes above and beyond.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Photo submission from Dennis W.

Had a great experience working with veterans united. Jerry was there and willing to ensure that the process with the VA loan went easy. I would highly recommend any veteran who needs to buy a home using their VA benefits that they use veterans united.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

I have purchased homes with VU for over ten years and will continue to do so.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

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5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

This was my first time purchasing a home yet the process was fairly easy!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

Everyone was easy to work with and most
Helpful.
Thank you to everyone involved in our
Purchase.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Photo submission from Travis S.

If you are a veteran and looking to buy a home these are the dedicated people that will help you along the whole process. They are amazing and I can not thank them enough.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

They were so great!!! 😀 Best experience and easiest way to buy a beautiful home. We didn’t have to do anything but sign. They do it all. God bless

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

Ready to see for yourself?

Experience first-hand why 354,287 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

After reading reviews and weighing my options I chose VU. It was a very seamless process and I’m thankful to now have my forever home.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

We are so very thankful for Matthew and the rest of the team. They all worked hard, seems like they worked through the night to get us into our house. Thank you to all!

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars

I've dealt with horrible mortgage companies in the past. I'm here to stay with Veterans Untied. Christopher Robinson and the team he works with, are absolutely phenomenal.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Amber D.

The Veterans United loan team were great! Highly recommend their knowledge of the VA processes, which were useful for the realtor to rely upon. Easy, online process for document collection and communication.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Great experience they were with me every step of the way and guided me through it all

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

I am very satisfied and thankful for yalls services. I would highly recommend yall to anyone .Yall have awesome team,forever grateful for yall.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

"Scott, Santrice, and Jeffery were instrumental in helping us find our dream home, which turned out to be quite a challenging task. Their unwavering commitment and determination truly stood out throughout the entire process. We greatly appreciate their caring approach and their willingness to go the extra mile to make sure we found the ideal property to make our own." Thank you so much . You get 1,000 stars

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

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