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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

372,251

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 372,251 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is the best team anyone could have ever asked for. Thank you everyone for their patience and support with this home buying process. Couldn't have done it without my beautiful team.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Lisa Wharton

Loan Officer: Lisa Wharton

NMLS# 2486446

5 out of 5 Stars
Would Recommend

The Veterans United team was very impressively cohesive as a team, always positive....always followed through on every step, on every commitment to follow up with information. The team collaborated in a way I haven't seen since I retired from the Army. Also, the software system, the online account is fantastic. It enables the client to move forward through the mortgage process without skipping a step. And it is not like the client is left on their own to deal with that online process--it is completely integrated with the Veterans United team members who consistently stayed on top of what was or was not completed by the client online....and the team always followed up to see if they could assist in any way to make the process go smoothly. It was amazing!!! And it was great, the way I was dealing directly with Brandon at first, but then he was sure to introduce the other team members and explain their roles in the process before they stepped in. It shows terrific leadership on Brandon's part and made my life a lot easier and less stressful.

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

4 out of 5 Stars
Would Recommend

My overall experience with Veterans United was very good. Todays underwriting environment requires compliance with a myriad of regulations, policy statements and an extraordinary level of mandatory compliance.I recommend that the underwriters be included as a member of the Veterans United team. I understand that underwriters must have a degree of autonomy, but it would be better if the underwriters list in a VU Policy Manual, each and every requirement that federal, state and local governments insert into the home financing and purchasing process, be covered in team meetings and in written form. This alone will vastly improve the VU loan process and buyers experience.Last minute additions, corrections etc., add much worry and grief especially to a veteran with PTSD. With my recommendations, VU could well become the Premier Home Loan company in America.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

2.5 out of 5 Stars
Would Recommend

Response from Veterans United

We appreciate your service and your business, Patrick, and we'd like to learn more about how we could have done a better job for you. Please contact our Client Advocate Team to address any outstanding issues, or provide feedback that can help future veterans.

5 out of 5 Stars
Laura Y. is Through the Roof!

Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend

Fantastic, smooth process. Will be back!!!!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy N.

This was my first time using my veteran's benefits to buy a home and I couldn't be happier that I picked Veterans United to be my mortgage lender. Jason Bals, Megan Staszcuk, and Travis Roberts are an amazing mortgage team and we want to thank each one for their help in closing on our home. Thank you to all!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

thank you

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I was really happy with how fast and helpful the process went from Veteran’s United. We had a unique situation with sellers that delayed a lot of things at the end, and the Team I was given helped and worked with us to finish things very quickly when the opportunity’s were there. I would use Veterans United again without question for my next home. This is our first home and we are absolutely thrilled to have it. Thanks again!!!! The Henson’s

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

I believe I had an amazing loan team on my side. They always kept everything moving for me and never let me get side tracked or lost in the process. Everybody was great to work with, especially having Kellen Nowack as my main loan officer. They made my time as a first time homebuyer smooth and easy, and I am extremely grateful for that.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

Outstanding job by Michael and the Veteran's United team. As first time homebuyers we had many questions and Michael did a great job answering all of them. His communication was great with timely responses, thorough explanations, and frequent updates. Michael was kind, patient, and provided great comfort to our family knowing he was working on our lending needs. Michael earned my highest of recommendations and we'd hope to work with him again for if the opportunity ever arises.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

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5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

The team did a good job with communicating and getting stuff done quickly and efficiently.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Great service and very nice people

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
Photo submission from Jason D.

The entire process was the easiest and Veterans United has very friendly staff. It was nothing short of amazing how much everyone I interacted with was always there for me and my family. Made getting my dream home a reality. Eva, Jaime, and many more are part of the family now!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

4.5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

At 48 years old, This was my first experience buying a home. I have always been terrified of the whole process. Paul made this so easy, took the time to answer all my questions and was actually available whenever I needed and took great care of us! When the time comes to sell and rebuy, Paul and Veterans United will get the call! So happy with our new Home.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

More Reviews

See all 372,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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