The light house program is great also
Derek made the hole process move along smoothly. Derek made everything clear and understandable. He answered any concerns we had and was in touch with us daily.
I belong to a Vietnam veterans group that meet every week. I talked the group about my experience and handed out some flyers of contact info for Derek.
Thank You again for all your help. This was a very positive experience.
Roger & Theresa Haseltine
I couldn't be more happy with Veterans United ,would highly recommend it !!
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I AM VERY PLEASED WITH THE TEAM AND HOW HELPFUL THEY WERE.
Linda Stone was helpful, pleasant, and encouraged us all along.
Melanie Kramer and Matt Hill of Kellar Williams worked very well as a team. They communicated well with me, as well as with each other allowing a smooth transition for my family from Missouri to Georgia. Both were also very easy to contact, and executed each step of the process professionally and in a timely manner.
Real estate agent question not applicable.
Fast and efficient.
All of my dealings with Christina Stegeman were personable - I think we developed a friendly but professional relationship. As an example, although my name is Ronald, no one ever calls me that and we discussed that the first time I talked to her. Her emails to me were easy to identify because she always addressed me as Ron. Occasionally I receive an email that looked like it was coming from her but it was addressed to Ronald, not Ron, and the familiarity common to one of her emails was not present. Christina informed me that these were automatically generated emails sent to keep me current on the status of my application. Honestly they detracted from the personal relationship I had developed with Christina and they were duplicates in that Christina was also keeping up to date with the current status. I would recommend that you eliminate the process of sending these automatically generated emails.
As I said before, Christina was nothing short of a joy to work with. She deserves a raise because she really does a great job as a representative of your company. I'm left with the impression that Veterans United is a professional, personable, efficient and effective company, solely based on her work on my behalf.
Overall a very good experience and we are grateful for the home loan despite our credit history. Thank you!
My Real Estate Agent never saw my home, and relied on her assistant for all the viewings. I was a little disappointed in this, and would recommend she show more interest in what my interests are.