Sandy Frazier was really knowledgeable and so helpful with assisting us when we wanted to go and look at homes, no matter what time of day it was or what type of weather condition.
could close on tues. to finish what I was saying above
The realtor Mr. Gary Schell was very helpful, patient, & understanding of our needs he worked closely when needed to Veterans United. Giving us a reassurance of the company in its self. Very satisfied overall.
We as veterans need more people like Matt Torres in our corner. Love you Matt Torres and i have never met you before. Thanks
I also like to take time to thank Nicole Bridgeman, Ryans transaction coordinator she worked really hard as a go between for my title company my realtor and Ryan and my insurance agent
excellent,can not think of a more professional group of people
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Everyone that I spoke with was courteous and very helpful. When problems arose, and they did, Nathan and Barby went the extra mile to resolve them.
Opal and I are very grateful to have used the services and loan officers from Veteran's United! We ended up with a BEAUTIFUL home in which we are very pleased with!!
Veterans United needs to be more competitive with their rates. In my case, it worked out because I was able to get a $3500 incentive from the builder. However, without the builder incentive, Veterans United' rates were significantly higher than market rates. Alice was professional and courteous.Overall a good experience but with some bumps along the way. Glad we could close the loan on time.
Overall I was pleased with my experience. A friend referred me and said great things about the company in general. Her remarks were consistent throughout and I never had any issues with Nathan or the process in general. I thank her, Nathan and Veterans United for helping my family sign on the dotted line!
I would highly recommend Jeff and his team. I was shocked at how fluid the process was and that there wasn't any hassle or back-tracking.
I believe that the overall process was great, I was rather nervous about the documentation needed from the IRS, because we had filed paper and mailed in. I think the only thing I would have loved to known up front is that transcripts would be needed from the IRS, because it would have helped us to make a decision to file electronically for a quicker turn around time. We thought our copy of our documents were good enough and they were not, so it actually delayed our closing a little while, however we closed.
We want to Thank Veterans United Home Loans , for such an awesome experience, with a SPECIAL THANKS TO NATE, JOCELYN, and AL.
The team assigned to my application was outstanding. They made sure to explain everything in detail to ensure I knew what was going on and what I was signing. Made the process quick and easy. Although there were a few bumps in the road they took care of the situation and got everything under control.
As a first time buyer, she always answered my questions no matter how trival they ended up being. She made me feel as if I was the only one she was working with and I know that she is very busy. Thanks Laura for all if your help!
I'd like to take the opportunity to single out Stephanie Buckridge, Loan Specialist to Eric Hermann, as being being incredibly helpful and a joy to work with. While the loan process can be a very stressful experience, Steph was awesome to work with!
Michelle Mach is a member of Doug's team. She was informative and always answered my questions (and there were many) in a timely fashion. As Doug got the foundation going the remainder of the team erected the structure. I just want to say "Thanks" to all those team members behind the scenes who also assisted. I salute all of you for your first class organization.
I never thought I would be a position to purchase a house... I initially felt it just couldn't happen.... Guess what... My car is now parked out of the Florida Sun in my garage!!! My apartment complex did not allow Grilling... guess what, this weekend I will be BBQing !!! My house does not share walls with noisy apartment neighbors Noise and banging on the walls has ended... Guess what... I will not have my PTSD kick in the middle of the night and I will be able to sleep !!! My lying and cheating X-wife would send her posse to harass me... guess what... I am in a gated community with a guard !!! The community pool was on the other side of the complex... guess what... the pool and spa are across the street !!!
I have had a loan processed and approved with the help of the VU Team.... Guess what... my life is changed !!!!
I would like to commend Brandon and Cameron for the outstanding job that they did on getting our VA home loan processed. They were always professional, and courteous, while helping guide us through this process.
They answered my questions even if on weekends! Amazing customer service which is something that is not often seen these days.
When issues arose, we worked together as a team in order to correct, and they were always willing to explain the importance and reasons behind the requests/issues.
At closing, all paperwork was clear and concise, and was done in minimal time much to the Seller's amazement since they had a bad experience previously with a VA loan.
Thank you again for a job well done, and I will definitely refer family and friends to Veterans United should the situation present itself.
All in all, a pleasant experience. Thanks to all at Veterans United. Great job!
GFE's should more accurately reflect reality to avoid confusion, time delays, and to give the consumer a better understanding of where their money is going. This should most definitely happen if it has been revised for other reasons already. My experience with this was horrendous.