Gerrit and Whitney did an outstanding job! They kept us in the loop through every process. They were amazing and I can't stop telling everyone about the great experience we have encountered through Veterans United!!!!
Veteran's United is lucky to have a person who loves what's she's doing. Christine truly cares about all who she comes to deal with. This is a rare trait. Not only was she working extremely hard for me, but I believe she's does for everyone else. The days that we were in contact with each other by phone call, or E-mail, you would never guess that she under extreme pressure, cause she doesn't want to let anyone down. I know that Christine is at the frontline with the customer, but I would like to thank the other members that work with her in keeping the loan process moving forward. They deserve a ton of credit as well and are the unsung hero's.
Even though we had a few bumps in the road (which was the appraisal) Christine stayed positive and reinforced that the process would overcome. Christine Ellis and Lisa Prisco my realtor state agent were there for me from start to finish. They were the main reason why my home purchase was fantastic cause of them.
Veterans United is extremely lucky to have Christine Ellis as a member of there team. Future home buyers will only be as lucky as I was to have her on their side. Thank you for your support to myself and veterans everywhere.
I can't say enough about Amanda and Michelle. They are a incredible team.
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My only recommendation is to pay closer attention to paperwork so that if they need something further the buyer has the chance to get it fixed before it expires instead of having to pay for a second test.
At the end it was kinda crazy because I kept getting a date for closing but then it kept changing. That was the only part that was hard to deal with. Luckily we had our old place for a few more days.
Josh Kittle was very informative and kept us "up to date". He "went the extra mile" in that regard!
The referral to Stella Torres (Broker) was wonderful.
I don't know if words can properly do justice for Damien's performance with our loan. From start to finish, he was always on top of things. He is very communicative and personable but knows when to be direct and get things accomplished. He often knew more about certain parts of the mortgage process more than our realtor and definitely took the title company to school on how to do a title transfer and escrow account. He knew more about the taxes we needed to put into escrow at closing despite being in Missouri than the title company located in the same township as our home. There were many times where Damien was basically doing everything himself when the realty company or title company dropped the ball.
We constantly heard bad stories about the home buying process from friends and family and it deterred us from home searching for many many years but we are very glad to have found Veterans United and Damien Shafer. It took 30 days from Offer to Close which is mind blowing.
I did not use a real estate agent
We did not request the services of a Real Estate Agent. There were some pro's and con's with this decision. Overall, we're happy with our decision to not use an agent because Jon was easy to work with and we were able to contact the seller's first hand which helped with the many communication issues the seller had with their own agent. By the end of the buying process the sellers would only speak directly to us and not their own agent. It is my opinion that this agency should not recommend Tammy Shorey-Picard of Mcphail Reality or Northwoods Real-estate. It is a very small town and the competition and back stabbing is very prevalent. Don't be afraid to look outside of the area of Millinocket Maine for reality representation. A good reality company will be able to help with any and all VA requirements.
It was a great experience going through the VA loan process but I couldn't ask for better people to work with and to help us to land our beautiful new home and I want to thank them very much too. Kody and Holly did an excellent job at helping us. I justed wished there were more people out in the world like them. I give them a 200% rating awesome work they did...
Imagine going through probably one of the most traumatic events of your life and there's one person that you can go to. I was treated like I was their only customer when I knew that they had others. I was very impressed with Aaron and Johnny.