Team is great. Made the process easy. Hope I can still work with them, or people like them while continuing with Veterans United
Veterans United was wonderful.
The only concerns we have/had are
1) The Friday before we closed (Closed at 0900 EST on Monday) I received a text at 1700 stating my wife’s employment verification needed to be completed by having her boss call a woman named Agatha. Agatha was out of the office by the time I’d received the text which then caused my wife and I to panic as to whether or not we would be able to close on time. That said, Jerry called me the next day and was able to put my mind at ease.2) To a much lesser and comical extent, the gift box for the home purchase that was intended for my wife and I only had male oriented items in it. They’re appreciated it just seemed humorous that it was intended for the two of us.
Overall because of the lack of clear communication from the start, decieving answers to initial questions, and slow or non existant responses to cruicial questions I would not recommend veterans united to a friend or family member.
Veterans united was so professional and committed to putting me in a home, as a United States Army Veteran I really feel loved and adored by Veterans United, they are the cream of the crop as it relates to home choosing, home inspection, home loan, and finally home closing, thank you so much Veterans United.
10/10 help from everyone! Thank you!
Great customer service!
Trenton and Matthew were extremely helpful and made the purchase of my home smooth and fast.
Ready to see for yourself?
Experience first-hand why 353,552 homeowners give us a perfect score!
very easy process
I highly recommend Veterans United group. The loan department, insurance and the whole staff there were incredibly efficient and totally responsive to our needs.
Although Katie was nice in e-mail correspondence, but among her, Matt, Laura Schwalenberg, and even somebody else initially, I felt there was uneccessary and even confusing redundancy.
