It was a pleasure working with Matthew Cole, Joseph Newberry and Tim Overshiner. Everyone who contacted me was very knowledgeable and quick on the draw when it came to questions/concerns. I could not imagine a easier time applying for a home loan and purchasing a house. Incredibly satisfied with my experience.
I was extremely pleased and fortunate to have Mason and Amanda as my loan team. They know there job
and care about the person's dream. I can truly say both of them are dedicated to the Veteran they represent.
A job very well done.
Miss McNally was very nice and seemed to know her job well, but I felt as if she didn't exactly care about my family's need to get a home. I understand that she's just trying to find a good pay check, but when my wife and I found a home (the
KUDOS TO DURELL
Adam and his team provided superior service. The service is second to none.
We loved working with Michelle! She was very professional and really focused on our families needs.
My thanks goes out to Sam and his team. Truely the hardest working, most reliable and understanding professionals there is.
I have nothing but good things to say about my experience with Veterans United.
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Laurie quickly realized our family's wants and needs, and did what she could to find them.
I think my first comment said it all. Also, very lovely touch, the picture frame that your company sent my husband and I upon our marriage. We love it! Great organization. Thank you 1000 times!
Though there was some problems at the end. We took them in hand and worked them out to get the financing finalized. Again I would recommended Veterans Home Loans to any veteran needing financial assistance.
I contacted Veterans United Home Loans after we had almost purchased a home FHA that had a $150 monthly PMI, and out of frustration I looked for a better solution to our home buying need. The FHA people never told me that I could qualify for any kind of VA Home Loan, and said that my wife could not even be on the loan. I never thought that I would be able to use my VA home loan benefits again, but just one phone call conversation with Mr. McDaniel reassured me that I would be able to qualify for a VA Home loan. Not only Matt McDaniel but the team also did a great job of walking us through the loan process and providing everything that we needed to come to closing on our new home. We are very happy with the service provided by VUHL, the down payment money we saved by going this way instead of the FHA, and the fact that we don't have to pay a monthly PMI !
I will give Joe's name to everyone, he is a credit to the military and your organization !
Most communication was done via email which is fine but my emails on many occasions were not completely answered for example if there was 3 questions only one would get answered. Many times I was asked for the same information more than once.
She was good
The process was very easy to be initiated. Our closing date was slipped due to the paperwork not being ready but I am not sure if it was on the seller's end or something with Veterans' United. It was also slipped by a few hours on the actual closing day and I was told it was due to awaiting the paperwork from Veteran's United.
Jeanette Klein and her team rocks
Veterans United surpassed all our expectations on obtaining a mortgage. Both Ted Richardson and Caleb Bales talked with my wife more than me and they were professional, knowledgable, courteous, personable, and talked her out of many moments of stress. Also, you referred us to an excellent real estate agent, Betsy Breton. She "bent over backwards" for us and always had a smile and was happy to see us. At closing, she told us that 90% of her clients are VA and that most of them use VU. It is our hope that you do not sell our mortgage. Thank you Veterans United. This is truly a great company with great people.
Please include Dan Fowler in your training sessions for new Loan Specialists.