Process was streamlined and incredibly easy. My loan officer ensured that I was well informed every step of the way during my home buying process and was incredibly easy to reach out to, answering all questions I had.
They were very responsive throughout the whole process. It’s nice having a mortgage company that prepares you for the closing. They were able to help secure home owners insurance, and help set up utilities. This was second mortgage through them and, due to their customer service, it was an easy choice who to choose for our new home.
Amazing
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
They were awesome and answered all my questions my contacts name was Scott F and he was very great to work with ,
Everyone was great to work with and the process was stream lined and knowledgable.
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Josh was very professional yet personable. This is my second home through Veterans United. He always looked for and offered best options for me. He was very responsive by getting back to me if I had questions, and always asked how I felt about how things were going. Finally, he made sure we knew how to contact him with any future needs!
Very fast refi. Looking forward to working with Veterans United in the future.
Our team was fantastic. Got us where we needed to be
While looking online at a home I was interested in, I decided to click on a button to get a pre-approval for the "just in case". Although the computer did its thing and I had the answer I needed to go on about my day, I received a follow-up call from Schandler extremely quickly after! He asked me all the pertinent questions he needed to, with warmth and interest instead of that probing feeling around talking money and applications. He genuinely listened and to understand instead of check the boxes. The entire time working with him was quick and to the point while still answering all my concerns and giving me full confidence in his knowledge and ability. He made time for me, even when it didn't seem opportune for him. His guidance and estimations were right on and made the whole experience, from start to finish, seamless! I can't say enough about the online portal that gave me the ability to give and get all of my information with ease. I would definitely recommend them to anyone who is eligible to use them! Thank you over and again, Schandler!! You are top-notch!
Scott Finklang was so incredible to work with. Scott has led us with honesty, patience, and kindness. He made a scary process so wonderful. He worked with us over two years and through so many changes in our lives. He called to check in often and when we were about to close, we spoke almost daily and Scott never once let us feel like we were too much or asking too many questions. I truly believe that we were incredibly lucky to have someone so helpful and knowledgeable guide us. Thank you immensely. You have forever shaped our lives for the better. You felt like a true friend, not just a rep.
The entire team from Veterans United did a phenomenal job! Communication was on point and everything ran seamlessly! Thank you so much!!!
This team is absolutely amazing! They helped me close on my house 3 weeks early from my original close date on 31 July. All while Amanda was planning/having her wedding. Scott and Amanda are the most caring team. They make you feel like family from start to beginning and listen to every need. I can not say enough how great this process was and seamless.
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Karol Hart and the Veterans United team I worked with kept me informed, on track, and lessen the stress of home buying process. I am very grateful for their dedication and professionalism.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Exceptional mortgage services. My Veterans United team helped me keep sane, lol, when buying my first home. Joking aside, Ryan Cannon and his team were 100% top notch.
The underwriters were hung up forever on my divorce decree. It was clearly stated that I was not on the house. Ryan and Justin were great though!
Derrick was great and Shane also kept a professional manner with any of my questions.

