Shout out to Shelby''s team. I hope you guys get The best customer service award! You have my vote. For my first time homebuying experience, Man I was stressed...its the hugest purchase the average hard working American persues. I will definitely recommend to any veteran, and if and when the time comes , no doubt would do business again.
Exceptional customer service. Knowledgeable and helpful all the way through
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The Veterans United online application process was quick and seamless. My loan officer, Emily and her assistant, Samantha worked tirelessly to answer all my questions and concerns and always kept me in the loop of my loan progression. Closing was a breeze as well because they had me sign a majority of the documents ahead of time.
The team went above and beyond for us to purchase our new house. Thank you so much to all the crew.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Working with Evan M. and his Team was an amazing experience. Everyone was very supportive and the response time was awesome. I found the to do list user friendly and not overwhelming. Jennifer was extremely helpful and was always available when I had questions. I highly recommend Veterans United everyone in my home buying process was phenomenal!
Exceptional communication, my Loan officer Brad was very quick to respond to any questions or concerns I might have, the app was very handy and easy to use notified me immediately and allow me to upload document securely all in all would definitely do business with again
Amy and her team were outstanding!
They went above and beyond - they were patient, professional and informative.
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We absolutely loved how seamlessly our loan process went, we loved every part of our loan! Even our kids!
I always use veterans united as my go-to lender. Derek Harmon and his team have always helped to make the process as smooth as possible. They see obstacles not walls and are great at problem solving. This is the second time I’ve worked with them and hold onto this specific team’s contact information for the future. If you’re going to use veterans united I recommend contacting Derek Harmon and his team.
Just unbelievable excellent over the top service
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
My team did exceptionally well getting my loan together and getting me to closing. Would highly recommend.


