Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
Jackson and his team were phenomenal from start to finish. They were there immediately with any questions we had, and hustled to get everything done on a short notice when we were finally able to close. No unnecessary waiting or lags, and constant communication. Would recommend them to anyone, especially first time buyers like we were.
The entire was great! I couldn't be more satisfied with the end result. So, I want to personally thank Eric, Britt, and Travis for you support and patience.- Gerald
Your organization took care of everyone, it was a piece of cake. Thank you and your team for everything.
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Great experience, from start to finish!
Rob and Cara were both fantastic. Kept me informed and got back with me when I needed something.
Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
They were amazing, even through some major headaches and problems
Chris Rohr and his team were beyond helpful and exceed all of our expectations. He was always friendly and helpful with any questions we had and always answered any calls or emails in a timely manner.
Everyone on the team has been incredibly helpful and informative. This is my third time using VU for purchasing a home, and I'm once again reminded of how exceptional their service is. Everyone is personable, and I never once had to worry about something not being taken care of before closing day.
The customer service of every Veterans United employee i spoke with was exceptional. We spent most of the days during the closing process on the road from Alaska to Michigan. Everything was taken care of for us and when we had to review documents it was easily done on the website.
From the moment I clicked submit to enquire about a loan until the final click on signing day, the team at Veterans United was professional, timely, personable, and generous with their time.
I had an amazing experience with Veterans United. The entire team worked fast and were extremely helpful throughout the entire process.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Joe and his team were great!
Team was great and answer all question
Great team - kept me fully informed, responded quickly to questions, and completed everything on time. The entire process went very smooth.
