Veterans United absolutely is the worst ever. They are not veteran affiliated, nor do they back veterans. They are simply a bunch of incompetent fools trying to justify their existence. Their communication, professionalism and customer service is the worst in the business. No one should ever do business with this organization. It is no wonder their is a class action law suit against them. What a world class bunch of losers and out right horrible human beings. Don't fall for these con artist. I would rather deal with loan sharks in a back ally than deal with these morons.
Response from Veterans United
Hi Richard,
I'm sorry to hear your experience with Veterans United has left you feeling this strongly. I understand how frustrating it can be when communication and service fall short of your expectations, especially when you're trusting a company with something as important as home financing. Supporting Veterans is something I take seriously, and it's disappointing to hear we've left you with such a negative impression. I'd appreciate the opportunity to better understand what happened and discuss your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
I had a great home-buying experience with Veterans United. Colin and his team were excellent to work with from start to finish. They were professional, helpful, and made the entire process smooth and stress-free. I really appreciated their communication, support, and willingness to help along the way. Buying a home can be overwhelming, but Colin and his team made it a great experience. I would highly recommend Veterans United to anyone looking to purchase a home. Thanks again to Colin and the entire team for making the process such a positive experience!
Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!
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The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
This is my second time working with Brian and his team. They make everything so easy to follow and understand. I appreciate the updates and reminders.
Working with Veterans United was an extremely smooth process. They kept me informed along the way, which allowed me to stay at ease. My entire team was constantly there for me to answer questions and handle. Any concerns that I had. I would highly recommend anyone to work with Veterans United to make it quick and easy home purchase.
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Everyone was responsive and kept me informed. All forms were easy to access.
They were awesome and made sure to be of assistance in every area! They went above and beyond to help and to make the process as easy as possible; I couldn’t recommend them more!
In Christ,
Mikey
Casey and his team are the greatest always there to answer any questions and looking out for us all the way.
Billy and his team was great. Billy, D.K., Austin and Nicky were absolutely wonderful to deal with. And Kendra who got my loan going was excellent as well!!!! I would highly recommend any veteran to go through veterans united!
Whole process was made very easy.
