Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,144 reviews
739 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,144 unfiltered reviews

Starting on Page 18 of 15,539. Return to Page 1

5 out of 5 Stars

Great job and good customer service

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

4 out of 5 Stars

Dealing with a VA loan is difficult and a lot of sellers did not want to deal with me at all because of using one. That being said, having everything on an app with veterans United made the process simple. They dealt with me when my credit score was barely passable and gave me the national average interest rate. If you're going to use a VA loan, veterans United is definitely an option that makes things simple for first-time buyers. They'll help you, at the very least, get your foot in the door.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Made the entire process easy and effortless! They’re great!

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
Photo submission from Brett T.

Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Good morning! I had best team working for me they kept me informed and update with everything. This was the smoothest transaction and stress free. My team gets A TEN PLUS +++++++++
Thank you all for your hard work and dedication y’all are a amazing team

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Buying a house with all the hoops that you have to jump through can be a headache. Both Emily and Mason guided me and made things as easy as possible navigating through the loan process.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

They helped me through the long process. They returned my messages very quickly.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

Ready to see for yourself?

Experience first-hand why 371,619 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Jake and the rest of the team made our first time home buying so easy!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Another deal closed. Charles went above and beyond. Will do business again.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Katie has been amazing since we first started working with her last year! She has our best interests at heart and cannot say enough good things about Katie and her Team. Blessed to have found them! Jeff and Keri P.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Terry M.

I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

My Loan Officer Tory was outstanding and helped break everything down for the loan and the overall home buying process. I would highly recommend her to others looking to use their VA loan

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

Loan officers really worked hard to get me some Credit for the closing costs.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars

It was such a great process!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

0.5 out of 5 Stars

I would not recommend veterans united. Everything was going well until the end when Mike provided me with the final closing disclosure on a Friday afternoon and the closing was on the following Monday. The issue with that was that the loan estimate stated I could possibly get $206 back at signing and the final closing disclosure required me to pay over $2800. That was a huge difference and I had no advance notice of this drastic increase. Mike basically waited until last minute and I had only the weekend to figure out my finances. I was not expecting to pay at closing and that was a huge hit to my finances. When I communicated with Mike, he basically told me I needed to figure it and pay via cashier check or wire transfer. This last minute hit to my finances without advance notice was completely unacceptable. It turned my signing day from what was supposed to be exciting and a great day to an upset and angry day. It ruined my wife and I signing day.

Response from Veterans United

Hi Alex,

I'm sorry that your closing experience left you and your wife feeling upset and frustrated during what should have been a memorable and exciting milestone.

I can understand how concerning it would be to receive final closing figures that differed significantly from what you expected, especially with only a weekend to prepare. Learning at the last minute that additional funds would be needed at closing can create a great deal of stress, and I'm sorry that you felt caught off guard by those changes.

I also understand your concerns about the communication surrounding the final numbers. Buying a home is one of life's biggest financial decisions, and clear, timely communication is important throughout the process. It sounds like the experience at the finish line did not meet the expectations you had for your closing day.

I'd appreciate the opportunity to learn more about what happened and review your concerns further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com.

The Client Advocate team is available from 9 a.m. to 5 p.m. CST, Monday through Friday. If you reach out outside those hours, we can typically respond the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Everything was as smooth as it could possibly be. 10/10

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Everything was great. Julie was a fantastic point person to work with. She actually answered my questions over a year ago when I was still just looking into the loan process and would intermittently check on me until I was ready to buy. Her being kind and responsive when I was just looking for information is why I came to veterans united first when I was acutely ready ti buy. Ali and her did a great job going through the process and honestly made it very easy.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

We recently closed on our home, and Veterans United exceeded our expectations. Their team was always available, kept us informed throughout the process, and made a complicated experience feel much easier. We never felt like just another loan file. We’re grateful for their hard work and would gladly recommend them to any Veteran looking to buy a home.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

This was the fastest and easiest closing I have experienced thus far (and there has been quite a few), the team was attentive and paid attention to the details!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.