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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 439,455 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From the very beginning when we started our journey back in 2023, Veterans United has always been so encouraging. We had no idea where or how to start the process of buying a home and it seemed very out of reach. Even though we weren't in a great place to start our home buying journey, they walked us through step by step what we needed to do to get to our goal of buying a home. In the past, I had a very negative view on the process of buying a home because of what others had told us they had gone through. Our experience was the complete opposite and I am so grateful for our team. Never did I believe that we would be homeowners and now here we are in 2025 all thanks to Veterans United.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend

I love working with my team. I wish the information on how to pay my mortgage was available easily

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

3.5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

1 out of 5 Stars

We setup to downsize and use the funds we received from the sale of our house to pay for the purchase of our new home. However we ended up with a loan for our new home and ended up being loosing money. We sold our house for $514,900.00 and purchasing our new home for $480,000.00. You ended up setting us up with a loan for the new home and putting around $470,000.00 into our checking account. There is a difference of around $44,000.00. This leaves us loosing money in order to downsize to a home that we thought we would have paid off with the sale of our home.
I

Response from Veterans United

Hi Eldora,
I’m sorry to hear about the confusion surrounding the proceeds from your home sale and the loan on your new home. I know how stressful it can feel when the numbers don’t seem to add up the way you expected. My goal is to help make sure you have a clear understanding of how everything came together at closing.

Because each transaction can involve several moving parts — from the timing of funds to the coordination between sale and purchase — I’d really like my team to review your file with you directly so we can walk through the details together. Please reach out to us at 1-800-212-5200 or email us at ClientAdvocate@vu.com. We’re in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
Would Recommend
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Scott and the team exceeded expectations. I would highly recommend.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Veterans United provided a very easy and streamlined lender experience. The app was and is amazingly easy to use. Always told me what to expect next.

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Our refinance was fast and painless. Perfect👌

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Kelly, Jordan, and the whole team have been there to answer any questions and ease any worries I’ve had with buying my first home. I have tremendous appreciation for there dedication and efforts throughout the entire process. I highly recommend !

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

I so very grateful for Vetetans United for making out home buying process so smooth. I would definitely recommend!!!!!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

A pretty smooth process throughout the refinance.Don and Eli teamed up and saw things through quickly and efficiently.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Ali and her team were exceptional. I had to switch lenders with only a week and a half to go before closing and they made it work!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

More Reviews

See all 439,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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