Fantastic team, wonderful to work with!!
Felt like I was lied to by craig on more than one occasion as was not called to go over closing docs as shari stated craig would. Was always hard to get a hold of as well.
Response from Veterans United
Hi Raul,
I'm sorry to hear you felt misled and had a difficult time getting in touch with your loan team. I understand how frustrating it must have been not to receive the call you were expecting before closing. I'd appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
Cory and his partner, Den
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Then entire process was relatively painless. The team handled our concerns quickly and professionally, all in all an excellent experience.
Veterans United was amazing throughout the home buying process! Tyson Smith and his team were there to answer all my questions as a first time home buyer and helped me every step of the way. I would highly recommend them to any friend or family member looking to purchase a home!
Great customer service.
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
Jake Force was amazing and I would recommend him to anyone.
The whole team was exceptional...they were all very professional, knowledgeable, helpful and courteous
I would recommend them if you’re buying a home for the first time. They’re great at streamlining the process and making things very easy. but if this is your second home and you’re familiar with the home buying process. You can definitely shop around and look at better rates.
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Austin and the rest of the team worked hard to get us into our forever home! As first time homebuyers they made this process very easy for us! Thank you!
Everything went so smooth and they definitely know what they are doing . Every interaction with them was pleasent and they answered every question I had
Everyone involved in this process were extremely helpful, transparent, and always willing to answer my many questions. Thank you all for helping make our dream come true!
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
VU took great care of me. They made the process simple and smooth and kept me informed at all times. My loan officer and my underwriter (Chase L and Sarah L) were absolutely top-notch.
With all the road blocks we have had while trying to purchase our first home Todd has done an outstanding job at making it as stress free as possible. He has made this process so enjoyable and I highly recommend working with him
Outstanding team work
