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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,122 reviews
839 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,122 unfiltered reviews

Starting on Page 18 of 15,371. Return to Page 1

4.5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars

I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Holly and the entire Team working with me kept me fully up to speed, informed, knowledgeable and on track. Always offering to explain or answer questions, constantly more than willing to help however needed. This also includes my Agent, Tiffany Copas, who was just as outstanding as the Team at VU.
There are no exceptions to this. EVERYONE associated with my home purchase was 110% , professional, informed and together.
Even the very few “glitches” that arose in expectantly, were handled ASAP and fully in a hot minute.
I am very happy and more than satisfied with the relationships and abilities seen in everyone involved with me.VETERANS UNITED was a wise choice for me and I’d both use them again if a need, and highly recommend VU to anyone interested in my feelings and thoughts, opinions.Ladies and Gents associated with VU, Y’all did a bang up job and knocked it out of the park!👍🫡Thank you!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Very professional answer every question very thorough

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Just a great experience from start to finish. The website and App keep you focused by producing "To-Do Items". Highly recommend!

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

The loan team was amazing and extremely helpful with any and all questions. Made everything easy!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Amazing. So organized. So helpful. Process so smooth.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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5 out of 5 Stars

Ashley and Olivia were absolutely amazing, answered all of our questions, kept us updated and informed every step of the way.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

Shane and Derrick were awesome. They gave really good insight and answered all questions promptly. Their guidance through this process was unmatched!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Working with Zack and his team at Veterans United was truly an outstanding experience from start to finish. As VA loan borrowers, we felt completely supported every step of the way. The team was always quick to answer our questions. They made sure we understood the process, which gave us a lot of confidence.
Our concierge, Jared was an added bonus. He was incredibly helpful, offering thoughtful guidance, helpful tips, and useful tools that made everything feel more manageable. It really felt like we had a full team behind us.
One of our favorite parts was the app. It kept us informed at every stage and made the process so easy to follow. The to do lists were especially helpful in keeping us organized and on track, which made a potentially stressful process feel smooth and straightforward.
We couldn’t be happier with our experience and would highly recommend Zack and his team to anyone looking for a knowledgeable, responsive, and supportive lender. They truly went above and beyond!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

I was pre-approved with another lender and under contract and was running into issues with underwriting. Rob and his team were able to make the deal happen quickly and on time! So happy I chose to make the move to VU and have been recommending them every one I know!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

The whole team was awesome 👌

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Everybody at veterans united was very helpful. And took care of everything I needed to buy home.

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4.5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

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Experience first-hand why 367,322 homeowners give us a perfect score!

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5 out of 5 Stars

My Veterans United experience was very good everyone was interested in making sure you're comfortable with the process and offer all that's available true professionals my whole team.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars

When everyone else said no, they got it done

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Phil and his team were very helpful and went above and beyond to make our experience a pleasant and smooth one. Thank you Phil and Zack!!

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Through friendliness knowledgeable

headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

Chris Hill and his team were awesome! They kept me in the loop the entire time and were always happy to jump on a call. Chris treated all of my concerns with the utmost importance, even when he didn't have an immediate answer. My loan process had its fair share of bumps, but Chris and his team worked relentlessly to help me get it done so I could keep my low interest rate. It was honestly a pleasure to work with them, and I’m so happy to have my loan with people who make communication so easy. Huge thanks to the whole team—none of this would have happened without you. You guys ROCK!!!!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

The team was great. Answered question and closing was smooth on their end. Thank you

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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