Daren Bodine and his team were excellent. Minimal stress for purchasing a home.
Chris was amazing!!!
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Exceptional!
Everyone on the team stepped up and helped guide me through the buying process . Very informative group of great people !
I would highly recommend Veterans United ❤️
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Matt was great to work with. He made the home buying experience a breeze and I’m not sure how he did it but he got me a great rate and monthly payment. I am very pleased with veterans united.
Sydney and her team were amazing to work with! They always explained and answered all our questions and made the loan process very easy. We would highly recommend Sydney & Veterans United for any mortgage loans!!!
They went above and beyond to ensure the loan was approved. After the approval, they continued to reach out, making the Jome buying experience enjoyable.
Just awesome, the team made this easy and stress free!
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Our team of people are heaven sent. They were all amazing. Thank you all for your hard work.
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Great
I would recommend veterans united homes loans to anyone that I knew qualified for va loan the team that help me was Riley lyons and Lynn heath if it weren’t for those two I wouldn’t be in my home I am so grateful to you for helping me overcome every obstacle I will never forget what you have done for me which have gave me peace and pure happiness
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
All in all, my advice to future veterans is this, go with a local bank/credit union wherever you're deciding to plant roots. My reasons are below.1. This is NOT the fault of the loan team that handled my case, but the operating system that VU uses is one of the worst I've dealt with in my life. I submitted documents over and over again before the system would accept it. In addition to that, when I was required to give explanations for certain situations, the system would time out on me, but only after I would push the "submit" button to give my response. It was a hassle to get things submitted on the "To Do List." And there are enough things to do during the process where this becomes incredibly frustrating.2. This one DOES apply to my loan team. The loan team conducted an employment verification about 10 or so days before my original closing date, and I got a call from someone on the loan team saying my wife and I could no longer buy the house due to a funding issue on my part (this was something I had asked them about months ago and they said it would be no issue). During the call I reminded them that we spoke about this in the past and they said it would have no impact, but they replied with, sorry, but the underwriter doesn't like it. 30 minutes later I got a call back telling me everything was ok. It all turned out fine in the end, but the stress with the process increased exponentially, and my confidence with the loan team plummeted.3. This one IS on the loan team again. My realtor and I would have questions for the loan team, and we couldn't get someone to answer the phone for multiple days (to include messages). It doesnt sound like much, but when you're waiting for an answer to make a move on a house, it becomes a bigger issue. On the plus side, the loan team was incredibly responsive during the week of closing. Any question my realtor had or I had were answered in minutes.My personal opinion is that Veterans United deals with too many accounts to give customers in the early/mid stages the attention they give customers in closing week. Go with a local bank. You'll likely have more success. This was my first home purchase, and my veteran sibilings had reccomended I use a local bank, but I went with what I thought was best. I wish I had listened to them.
