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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,327 reviews
692 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,327 unfiltered reviews

Starting on Page 18 of 15,811. Return to Page 1

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Excellent experience working with Reed and team from start to finish—they were knowledgeable, responsive, and consistently available to answer our questions, explain each step, and keep everything on track. Their guidance made the refinancing process smooth, straightforward, and stress-free.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

I was referred by a friend and the praise lived up to the hype. Great experience

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

Very pleasant to work with.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Photo submission from Dennis R.

Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Brittney, Ashley, Amy and the whole Veterans United team were spectacular. They made this process manageable, simple, and quite frankly enjoyable. They worked hard for us and went to bat for us. Every question was answered and they truly understood what our needs were. Some of the best customer service I've ever experienced in my life. And our son (as were we) was so thrilled to receive the gift package that was sent to us. Thank you so much for finding our forever home!

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Very great to work with

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Easy loan process. Smoothest loan i have ever had.

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

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5 out of 5 Stars

Great team. Very helpful and continued to follow up with me during my home buying process. Thank you!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

We had a great experience with everyone at Veterans United

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

We've used Veterans United twice now and both times were treated exceptionally well. Everything went smoothly and quickly!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Had an excellent experience with Veterans United. Our loan officer was Colin Park and we were so lucky to have him. He did an excellent job, went above and beyond, always called back right away and throughly explained any questions we had. I highly recommend Veterans United and especially Colin. Thank you for a quick and easy, stress-free process!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Veterans United sets a gold standard with respect to negotiating for a house. The online To Do lists alerts everyone as the information needed and the steps to be taken. That concept should be a no-brainer with respect to the industry.I was also in contact with different people covering all aspects required when moving 2,000 miles to a new location.Steve

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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3.5 out of 5 Stars

This was my first time buying a home. And working with veterans United was frustrating at times. There was a lot of times that I didn’t know what was going on and I couldn’t get a straight answer from them. Or if I had a question, it would be almost a full 24 hours until that question got answered for me. That was very frustrating because we were already on a timeline and I made them very aware of that timeline, for example towards the end, when I needed to know how much cash to close I needed. They were very hesitant and slow on getting me my closing disclosure with my cash to close on it, which I needed in order to submit a loan request from my TSP retirement plan. It was a three day struggle, trying to get the closing disclosure from them, which then caused us to be late in closing on the house and because we were late on closing on the house we needed to rent from the sellers until the time that we closed, there was a lot of good things that happened as well. I absolutely loved their attitudes about everything and how they did always have an answer for my questions.

headshot image of Jess Hoppe

Loan Officer: Jess Hoppe

NMLS# 2300769

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Zane and his team are excellent!! They always look out for the veteran and keep you informed and updated throughout the process. This is our second time working with Zane and will again in the future!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Jake and his team along with me worked very hard to get it done

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

4 out of 5 Stars

Had a little trouble with apps on m y phone but Jeremy was helpful on getting things done. Being a little older and technically challenged and trying to read things on a cell phone was a little challenging. But he was happy to help me through it.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Photo submission from Kenny B.

What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Everything moved fast and the process felt fresh and smooth from start to finish. Mike and Nico were great and really helped keep things on track. We went from contract to closing in only 9 days and I’m extremely happy with how it all turned out. Very satisfied with the results and would definitely recommend Veterans United.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Veterans United has always assembled a great team to help you on your home search, finalization, and closing. Their real estate agent selection and pairing process is phenomenal. I would highly recommend Veteran's United services; specifically teaming with Alexis Benson, Stephanie Piester, and Natalie Wiencek.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Always great service with Veterans United, this is the second time I have refinanced with them and it was during a difficult time.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

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