Matt was a 11.
Underwriters a 10.
Jameson with insurance was a 10.
Communications with some of the other support staff was challenging until well into the process. I was confused much of the time. 7-8
Considering my lack of technical skills and experience at 73, I needed more help than I asked for or got in a timely fashion.
Don’t understand why property taxes of $860 a year cost me $150/month. The title company was no help in my understanding of this.
Very professional and caring. Faithful to communicate! Always available if there were any questions! A team that made it happen with great care and effort.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Austin and team were great! They were all responsive, extremely helpful, and very personable.
We were so suprised how easy the process went. Everyone was so kind and helpfull. Thank you so much
Everyone was so helpful during the whole process, cat thank them enough.
Ready to see for yourself?
Experience first-hand why 380,720 homeowners give us a perfect score!
We were overseas and everyone went above and beyond to help us close! Not only did they make everything super easy for us and they were truly accommodating but they also helped us close early so we didnt have to stay in hotels! Great experience!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Anne, my loan officer and her team were extremely helpful and engaged in the entire loan approval and closing process. They made it significantly easy for me as a first time homebuyer.
Veterans United has made the homebuying process so much easier than I expected. There were several things I thought would be major roadblocks, but every time I brought up a concern, my team helped me work through it. Things I had been stressing over turned out to be manageable, and I felt supported every step of the way.Their help goes well beyond the mortgage. They also help with finding homeowners insurance, locating utility companies, and connecting you with partner deals for things like home security. Having that support while buying a home and planning a move has taken so much off my plate.What could have been an overwhelming experience moving states has felt much more manageable because of their guidance. I’m so grateful for everything they’ve helped me with and would absolutely recommend Veterans United!
Ready to see for yourself?
Experience first-hand why 380,720 homeowners give us a perfect score!
Thank you Kris and team!
Jon and his team helped so much. They were patient when the home search wasnt leading anywhere, they were patient when my employment status changed. They were ready to jump back in when I employment status changed again. They answered my many questions with no complaints.
Talked us through every step and helped us work out things when needed. Great job tracking down and communicating all the moving pieces.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
This is my second home purchase with Veterans United, and more importantly, my second time having Rob lead me through the process. There’s a reason I came back to him. Rob is incredibly responsive, knowledgeable, and genuinely makes you feel like he’s in your corner from start to finish. Buying a home can be stressful, but having someone you trust guiding the loan makes a huge difference. I’ll absolutely be calling him again for the next one!
