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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,433 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,433 unfiltered reviews

Starting on Page 18 of 15,348. Return to Page 1

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

We recently purchased our home through Veterans United. It was a very smooth and easy process from start to finish. Everyone we interacted with was friendly, helpful and extremely knowledgeable. I would recommend Veterans United if you are looking to purchase a home with little to no stress that normally comes with this process.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Excellence in every step

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

4.5 out of 5 Stars

Veteran's United was great to work with. The loan specialists communicated well throughout the process. I enjoyed working with each associate along the way from start to finish. I would highly recommend Veteran's United.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

It was a great home buying experience. I’d like to thank Heidi and the home buying team for all the hard work and dedication they put in to find our dream home! As my military career progresses I’ll definitely be coming back to Veterans United for all my home purchasing needs. 10/10 recommend.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars

A fabulous experience! Spencer was awesome.

headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

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5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

The folks at Veterans United did an unbelievable job for me. Their communication was clear and they were extremely prompt in responding to any questions I had.Very glad I chose to go with Steve and Anna and the rest of the crew, they made the experience simple, quick, and painless.Highly recommend and will work with them again in the future!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Being a navy veteran I would say the whole home buying process was a smooth sailing experience through veterans united gratis no

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Michael and his team did a wonderful job getting our refinance done. They maintained great llines of communiction. The team was able to answer all the questions.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Everyone was great. Very helpful and made sure that I was kept informed every step of the way. Very easy to work with!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Veterans United is the Best!
HIGHLY Recommended!!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Charles is amazing to work with. He makes the entire process easy and is very driven and communicated well. I will always use him for any home buying or refinancing.
Tina on the insurance side is also amazing. She sent me offers for insurance early in the process and I declined. However, with less than a week left till closing, I called her back and she was able to get me better rates than who I had and even lower than the previous offers.
Our home buying concierge was amazing as well. Johnathan went out of his way to provide us with so much information that we were able to get all utilities set up and found us internet for our rural location.
10/10 will recommend to friends.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

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5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

The only thing I’d do to improve the VU buying experience would be to add a “to-do” of transferring deposits to the right account about a week in advance of closing. It didn’t end up being an issue for us but we cut it close because we didn’t know when to start moving money around. Although this is our 2nd house we’ve bought , it had been 4 years since we did the closing process and a reminder a week ahead of time can alleviate stress on closing day. Other than that everything was very smooth !

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

You all did a awesome job so glad we have you all on our team thank you so much

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Chris and Felicia have been so vital in my first time using the Va loan plus this long process. I understand that they have a job to do and it can be stress for the borrower especially im the underwriting process but this loan team here knocked it out the ball park for me and my wife. I thank you Chris for being so patient with me. You and Felicia deserve either a big bonus or raise. Your boss need to know that your professionalism and your character is what is needed more in the customer service world. Thank you so much. I pray in the name of Jesus that he continue to bless you and block the enemy attacks because yall did a an amazing job. Thank you

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The entire process was amazing with Jake being the real MVP. Anytime we had a question or didn’t know what to do he would take the initiative and jump in to provide us with the information we needed to keep the process moving. During the whole experience we felt like our best interest was being not only considered but pursued. My family and I are extremely grateful for the hard work and patience of the team. Praise Jesus for the amazing new first home and thank you to VU for helping us get.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

Every aspect of the process for buying my home was so important! I was guided by a team of professionals that walked me through every step. Communication was by phone, email, and the secure website. I could not have found a better group to work with!

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars

Exercising patience is essential when navigating the loan process with Veterans United Home Loans, as it helps ensure a smooth and successful outcome. I have already recommended their services to three of my fellow service member

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

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