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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,794 reviews
795 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,794 unfiltered reviews

Starting on Page 18 of 15,227. Return to Page 1

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Corey and his entire team provided exceptional service throughout my home buying process. They made the process extremely easy and understandable. Veterans United should feel honored to have Corey as a part of your team.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Tsimnuj T.

First home purchase!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Everyone from Sarah to Brent to Kaitlyn to Anne was great never had any issues I called if they didn’t have the answer, they found the answer and got right back to me.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

They kepted me informed and updated.. answered all my questions as soon as possible

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Mrs. Tonya and Mrs. Nikki we're amazing during what could have been a very stressful process. They communicated effectively and courteously while performing the duties of their jobs. I felt like they cared, and they helped my families home ownership dreams come true. Thank you for hiring quality people.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

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5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

4 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Photo submission from Crystal J.

I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Meghan was amazing from the very beginning to the very end she walked me through the process, very professional, very courteous and I would definitely recommend her and once again, thank Meghan thank you Veterans United team

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

We worked with Charles and his team for the better part of a year, and throughout this process, they were patient and professional. Even though we faced some adversity, they consistently remained supportive and committed to helping us accomplish the important milestone of buying our first home.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Emily and the team were great . They helped me out so much and answered all the questions I had . They’re the best .

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4.5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

Ready to see for yourself?

Experience first-hand why 363,608 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

very professional! highly recommended!

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Photo submission from Andrew W.

In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

0.5 out of 5 Stars

This was the worst home buying experience ive had in my 53 years. There were not stop issues and poor customer service. I wouldn't recommend anyone to use this group.

Response from Veterans United

Hi there,
I’m really sorry to hear this was such a frustrating experience. That’s not the level of service we aim to provide.

If you’re open to it, I’d like to learn more. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

I have had the privilege to have Maggie work with me twice now and I can’t say enough good things about her…even after everything was closed, she has reached out to help me feel like I was somewhat important to her and the company…awesome person, awesome company!!! 20 stars out of 10!!!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Veterans United worked with me throughout the entire process of the loan. Their folks are on it! Everything was done online, when I had a question during the process I'd simply call or text my representative (Rob). They really made this experience a piece of Cake!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

She help in all way

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

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