Drew Tillman and his team represent the very best of Veterans United. They are an indispensable asset to the organization and the exact caliber of professionals our Veterans deserve when navigating the home-buying process. Their execution was seamless, exhibiting a rare level of responsiveness, efficiency, and proactive coordination throughout the entire transaction.
V/R, Matthew Isaac
Our process took less than a month and all our questions were answered.
For a first time homeowner, VU made the process as simple as ordering from Amazon! They were able to recommend things to me that I would have never known about and all of their suggestions have helped me spend less and have a more efficient process.
A couple of people asked me who I used and I gave them the information for veterans united home loans.
Everyone was responsive and kept me informed. All forms were easy to access.
Very good and friendly, and answered all my questions definitely recommend
The whole process was a headache
Response from Veterans United
I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.
Sincerely,
Claire S., Client Relations Manager
We really enjoyed working with Noah and his team members. We we're guided through the processes with extreme professionalism. It was a leaning processes for my husband and me. All our concerns and questions we're answered in a very timely manner and that was a huge stress releaver to us both. When all was said and done we were left feeling more like family than clients. Absolutely a pleasant experience. I feel Noah did a fantastic job! If we were to do this again I definitely would ask for Noah to be my go to person again. Such a great person to deal with. I can't recommend him enough!
Alex Aldrich is an asset to VU, made the difference in our decision to work with VU.
I loved working with you all but the closing could have gone smoother and it was the loan team. It was the lawyer VU hired. She messed up the numbers quite a bit. Maybe look at hiring lawyers more local to the actual closing.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Very professional and helpful
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Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Jaimie is wonderful to work with, she goes out of her way to help you and make you comfortable during all the work she does. Suzanne is also a great person to work with, she was there any time I felt out of my comfort Zone. These ladies are the best at their jobs
Justin was great to work with. He was very responsible and helpful.
Sam Brown and his team were outstanding in getting my loan processed.
