The whole process may seem like a lot but I was given a full team of qualified individuals who lead me through step by step and made the transition into my first ever home very doable
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
I couldn't be happier with Zack and Greg and the rest of the Veterans United team. They've been working with me diligently for the last couple years and never once have I felt that I was going through this process alone or without any clarity or assistance. I would recommend them to everybody.
Had and amazing experience with the team that helped out.
You all provide excellent services. Very professional and friendly and helpful. Thanks a million
Holly was amazing and her communication was outstanding, keeping me updated the whole way through
they went above board to make us happy
Thanks to Scott his team, Atara, Jeffrey and Chase. Thank you for all you did for me and helping me find my perfect home. I’m so happy to know that I have my own home now. Thank you for staying by me and guide me through each and every step and being there and supporting me through all of this, I think you all from the bottom of my heart I would recommend y’all to everyone and anyone thank you God bless Carolyn Hill
Everyone was responsive and kept me informed. All forms were easy to access.
Brittany was a wonderful and genuine person to work with, and her team was great and informative throughout the home-buying process. They are good at their specialty, service-oriented, and knowledgeable. Special shout-out to Nacim, my VU-provided concierge! She was always a positive and upbeat person! She knew when I needed a check-in and when to help by taking something small off my plate. I would highly recommend Veterans United to anyone buying a home.
I had a great experience. The team answered my every question and were absolutely easy to work with. I would use them over and over again.Best experience ever, especially for a first time home owners experience.Would recommend.
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Lisa Durand was professional, knowledgeable, responsive, and made the entire mortgage process smooth and stress-free. She was always available to answer questions and went above and beyond to ensure everything was handled promptly and efficiently. I highly highly recommend Veterans United and Lisa Durand.
The team was professional, supportive, and answered questions throughout the process. I would highly recommend them.
Amanda and Alyssa provided a great experience. It was simple, they water patient and explained everything very well.
Kim and Jake were very easy to work with and quite professional.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
The whole team that helped us during our buying process was amazing. This is my second time using them to buy a property and I have to say the people truly care about the process and make it as easy as possible.
The team I worked with kept in constant contact advising me on what was to come in each step of the purchasing process. They advised me of what I needed to do and what they would do. This made things so smooth for me.
Blake was present thru every step of the house buying process.
Response from Veterans United
Hi Linda,
I appreciate you taking the time to share your feedback. I'm glad to hear Blake was there to support you throughout the homebuying process, but I noticed your rating suggests there may have been parts of your experience that fell short of expectations. I'd welcome the opportunity to learn more about your concerns. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
