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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,599 reviews
715 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,599 unfiltered reviews

Starting on Page 18 of 15,887. Return to Page 1

5 out of 5 Stars

Ross, Owen & the rest of the crew were phenomenal. They guided me step by step through every turn & made it seem effortless. Great team. Thank you all.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

KARA WAS THE BEST!!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

3 out of 5 Stars

There was 2 great mistakes that put my family in a money hardship. The loan officer Ms Dennis Stroud not informing us, the real estate agent or me until 2 days before closing for the things that need to be fixed (the termite wood) so we can close on the house in time creating an extension in the hotel staying a extra week from August 19 2026 to August 28 2026 that was not in our budget creating a gap in our save money. Also Ms Dennis Spoke to me and gave me the incorrect closing cost estimate. Remember I understand Veterans United is a business but we loosing money it might not mean nothing for your company but for me and my family of 6 is a gap that Ms Dennis Stroud or anyone at Veteran United care about. May be if I was giving any compensation from veterans united like Ms Dennis mentioned privately to someone at least my last week of the hotel stay I will be able to tell all my military comrades that veterans united is a good lender after several people suggested me that veteran united give problems to a lot of people that veterans united don’t compensate clients for viral mistakes and I am another veteran with no compensation after mistakes that mean nothing to Veterans United with ex military veterans like me that live check by check after injury’s in combat. That showed that to Veterans United is just a business bait. Unfortunately I can’t tell anyone that they should get as a lender Veterans United. If at least me and family gets compensates for the week I have to stay in the hotel and when they make a mistake that cost clients money then I can say Veteran United take care of there clients and that the Veterans United name is not just a baited name. I still will wait for my week of compensation.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

This is our 3rd home with Veterans United. The process has been smooth every time.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

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4.5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Heidi is the definition of what it means to be professional and definitely extremely competent at what she does. She deserves all the recognition and awards for how smooth she makes the home buying process.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Veterans United removed the stressful process of buying a home. As a first time home buyer, I moved to the process like a breeze.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Susan Blake and Jared were the best team working together. They all fricken rock 20/10 for all of them!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Working with Veterans United Home Loans was easily the most efficient, professional, and rewarding lending experience of my life. Having gone through several major property purchases over the past 20 years, I can confidently say this team stands out from the rest.
Johnny and the entire team were absolutely amazing. They responded to every piece of correspondence almost instantly, regardless of the hour. Every single person I interacted with was clearly a subject-matter expert, while remaining incredibly courteous, friendly, and supportive—treating me more like a lifelong friend than just another client. I highly recommend them to any veteran looking to buy a home!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Craig Dobson made my entire loan experience fantastic. I just closed and now a homeowner and his efforts through the process was great.

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

My experience with veterans united was the best the team was very professional and they waste no time getting the job done and get me to closing super fast the team is very informative and professional Tracy jack and heater and everyone was awsome

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

They helped with everything I ever need and answered all my questions that I had

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

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Experience first-hand why 380,576 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

We had such a great experience working with our lender! He was amazing from start to finish. He always kept us updated and made sure we understood what was happening every step of the way.One thing we really appreciated was how much he stayed ahead of everything. He made sure anything that could be done before closing was already taken care of, which made closing day so much easier and less stressful.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Thhis was my first home buying experience..dodnt have a clue how the process worked..but the main 3 people who worked with me..Noah...Danielle and Adrain are all very professional..respectful and generous with their time..I learned a great deal from them..and am very greatful for making this experience as enjoyable as it was..thank you all..you have my deepest respeact and apperciation....Gerald Maxwell..

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Thanks for being there ... you guys were great !!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4 out of 5 Stars

The Veterans United team gave me support and encouragement throughout the process. Following some miscommunication on my part or misunderstanding that could have derailed my closing on the house. My loan officer Dylan went to work to help through the rough spot and found a suitable solution that allowed the whole thing to proceed. Thanks to the team, I'm now living in my home and loving it!

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Recommend veterans united, very easy process and my loan officer was always on the clock ready to answer any questions at any time. Great experience!

headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

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