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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,211 reviews
575 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,211 unfiltered reviews

Starting on Page 18 of 15,941. Return to Page 1

5 out of 5 Stars

We were about 13 days from closing with another company and they told us they never locked in our interest rate from two weeks prior and that we would be paying an additional 1% on the loan. I shopped around and got in contact with Austin B and he was able to match our original offer and close on time and come in with lower closing costs. He was very transparent with the whole process and very helpful. He made it seemless, and saved my family and I so much money in addition to relieving stress around the home buying experience

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

3.5 out of 5 Stars

The process was good, though at times it seemed the communication on the exact numbers did not get through to all of you at Vets United, even when we sent those numbers ourselves. Maybe it was the builder who was not forthcoming with proper documentation to you on time with correct information. Your attentiveness is appreciated, as that did keep us apprised of timelines and paperwork needed so this loan could fund.
A huge thank you to you and your team!
By the way, the sign you sent is beautiful! We will be hanging it soon, (as soon as I find the right box with the stuff that I need to hang it!).

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

The whole process was absolutely painless and much easier than I was expecting. The team was great in relaying information and keeping me updated on the process. 10/10, would recommend.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Tim went above and beyond helping us buy our beautiful home. Highly recommend him and his team.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4.5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Quick response times to concern, professional, and made the process easy and digestible.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

There are not enough numbers or words to say how extremely satisfied and blessed to have Crystaline Loveless as the lady to help us get and make our dream come true
She is not only extraordinary but she is such a joy and light to talk and work with. She made x the process so easy and stress free it was and still is amazing. I will definitely be recommending her and her team to anyone looking for a dedicated, respectful and professional individual and team to work with . Also if I ever need anything in the future I will definitely be coming to her and her team. God Bless her and everyone at this company. She stood by us and helped us start our next chapter of life. She is 100% the greatest.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

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4.5 out of 5 Stars

The whole team was great 👍 kept me informed on everything going on, very satisfied.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

This is my 4th loan with VU, Wendy and her team is great. I have made two purchases overseas also, they can handle any situation you can throw at them. Highly recommend!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

The team that helped me throughout the process were very supportive and consistently checked in and kept me updated.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Very responsive, very friendly, always willing to help. Mikel, Drew, and Team were great. Made me feel like more than just a number. Thank you VU!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
headshot image of Kyle Barrett

Loan Officer: Kyle Barrett

NMLS# 2801205

5 out of 5 Stars

Veteran United was extremely helpful from beginning to the end. After closing they are still reaching out to see if I need anything.Joseph Lee Jr

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I would definitely recommend Veterans United to another veteran..

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

2 out of 5 Stars
5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The team I had was very helpful and courteous. Matt R absolutely helped me with any questions I had.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars

Have returned for services because Veterans United is very thorough and professional, and personal and responsive in communications
Thank you V.U.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Sheldon and his team went above and beyond to help us secure our forever home! This is the second time we’ve worked with Sheldon and our third time using Veterans United, and we truly can’t recommend them enough.They made the entire process as smooth and stress-free as possible, and we’re incredibly grateful for all their hard work and dedication.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

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