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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,649 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,649 unfiltered reviews

Starting on Page 18 of 15,322. Return to Page 1

5 out of 5 Stars

Greg, Taylor, Kyla, and Alisca were an incredible team to work with. They were not only helpful walking us through the loan process, but were also very responsive when questions did arise.
Each one of them showed a genuine care for us and we could not have been in better hands. I have had nothing but the highest of praise for this group and am so thankful that when I began the process of looking for loan information, Veterans United was the organization that I selected.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Absolutely amazing. I appreciated how everything was in one spot and there was very little for me to do.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

My VU team worked hard to get my loan done quickly. Tom always has solutions for my problems.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Alberto and his team know what they're doing. Top-notch support. Great communication and very knowledgeable. I felt very at ease and confident throughout the whole process.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jake Force

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

My expectations were blown away with Veterans United. Buying a home can be a stressful time if not not done with the right mortgage company, that’s why I’m so glad we came here. Not only did our team make the entire home buying process easy on us but they also gave us a way better rate than major name competitors! You can’t get any better customer service or rates elsewhere!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

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5 out of 5 Stars

The team was outstanding with communication, next steps and expectations. This was a great home buying experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

The team was easy to get in touch with with and helpful with all questions during the process

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Thanks for all the help! Kyle did a great job keeping me informed, and the process moving along. Kyle made sure that any barrier to our loan, that was in his power to take care of, was handled. Any questions I had he answered, and if I called or text he always responded quickly! He is kind and considerate and definitely easy to work with! We sincerely appreciate all his efforts in getting our home refinanced.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Amazing team! Quickest, easiest mortgage experience I’ve ever had and will definitely use them for my next home!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

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5 out of 5 Stars

Aaron and his team were awesome to work with. He took time to explain everything, through every phase of our loan. Jordan was great, her communication and follow up was so helpful! I highly recommend Veterans United and we are so grateful.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Mr. Kedric has been helping me for about 3 years , never gave up on us and answered the thousands of questions I had. Always had the time and patience to explain anything I didn’t understand! As a first time home owner Mr. Kedric is 1000/1000 the best loan officer ! From closing on my house to helping me refinance my house a year later, the whole process was really smooth ! Thank you Mr. Kedric and VU

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

Working with Marcus as my home loan coordinator at Veterans United Home Loans was nothing short of exceptional. From start to finish, he demonstrated a level of professionalism, knowledge, and genuine care that made what could have been a stressful process feel smooth and even enjoyable.Marcus is the kind of person who doesn’t just do his job—he owns it. He was always available to answer questions (no matter how small), explained every step in a way that was easy to understand, and made sure I felt confident and informed throughout the entire journey. His communication was consistent, clear, and timely, which is something that truly sets him apart.What impressed me most was how proactive he and his team were. They stayed ahead of deadlines, handled any potential issues before they became problems, and worked seamlessly behind the scenes to ensure everything moved forward without delays. It was clear that Marcus leads or is part of a team that values precision, efficiency, and client satisfaction at the highest level.Beyond the technical side, Marcus brings a human touch that you don’t always find in this industry. He genuinely cares about the people he works with, and that shows in every interaction. You never feel like just another file on his desk—you feel like a priority.If you’re looking for someone trustworthy, responsive, and highly competent to guide you through the home loan process, Marcus and his team at Veterans United Home Loans are an outstanding choice. I would confidently recommend him to anyone looking to buy a home and have a stress-free, well-managed experience.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The whole process from starting to finish was seamless. Matthew, Kimmy, and Amy were all so professional and courteous. I have never felt more seen and heard. Veterans United really got it right with the team that I have. Beyond amazing!Thank you so much!!!!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Veterans united offered tremendous assistance, they pointed me n the right directions when I did not know where to start. Thank you very much Veterans united Staff for the support, opportunity, community and commitment you have provided every step of the way on the journey towards owning my first home!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

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