Debbie and her team are fantastic.
I didn’t intend on purchasing a knew home this year. A simple thought turned into a dream and a new chapter for my family. I owe a huge thank to Kara Vernon for making this happen and for being there for me every single time I had questions. I cannot say enough how much I appreciate her and Veterans United.
Scott Hutto and Neisha White with VU were a pleasure to work with! From day one, all questions, comments, or concerns were answered. I could not have asked for a more professional, hardworking, and honest team. I 100% recommend the Veterans United team to any active, separated, or retired military personnel.
Nicole and her team were great! They answered any questions I had in a timely manner.
It was great workking with Veterans United. They did a great job.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Neil and our Home Buying Team made the experience of purchasing our home so stress free!! The Veteran's United Portal was extremely user friendly and the To-Do List made life so simple!!
Matthew Lucas and team were very professional with their communication and answered they inquiries in a timely manner.
Service was great! Easy to follow instructions… great people ready to assist at anytime.
Yes, I absolutely would!
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Personnel were very helpful and patient. They guided us all along the way. The automated document upload feature and electronic signing was very good. Special thankyou to Abbie and Denee!
They do great work,even when they get aproblem with the regs and hoops that others cause.thank you for all the help.
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Made the process very easy answered any questions and helped along the process if their was any problems
We are happy that VU worked really hard to get us funded, but the process was really confusing.SUGGESTION
Once a potential buyer or seller qualifies Veteran' United services, then have Gavin (not sure of the position title) to review a checklist of what to expect during the journey i.e. time lines, paperwork, expectations, and an overview of the processes. We didn't know the process.So, we were just asked to sign documents 99.99% of the time that weren't really aware of what we were signing. We took the time to read it --when we could, but when we asked question we received the real estate response, which caused us to research the information online to learn for ourselves.Oftentimes, I did not feel like the responses to my questions were truly addressed and it was confirmed with our closing document.Overall, at a certain point we'd lost faith in the entire journey of owning our home .Although the team never gave up on us, clearer explanations and more patient, supportive communication would greatly improve the experience.Anne and Bri were awesome, but be mindful to show grace.Marie: We would have not did services with VU and I am happy that we were able to change loan officers.
The entire team was very helpful and the experience was great. I closed in 21 day. They made it so easy.
There were some hiccups, but Kollin and the rest of the team made every effort to make sure that they worked out at the end.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
It has been an outstanding experience dealing with Veterans United!
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With out veterans i would be in a bad situation and they helped me when I needed it so thank you
Overall Rhonda, Miguel, and Alyssa did and amazing job. They were so attentive and were extremely flexible in helping us through the process even though we were out of state. I’ve been very satisfied with this process.
