Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,641 reviews
717 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,641 unfiltered reviews

Starting on Page 18 of 15,355. Return to Page 1

5 out of 5 Stars

They went above and beyond to ensure our satisfaction. The service was quick and reliable, and the staff was incredibly helpful.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

This team from Veterans United has been so helpful and have had open communication throughout the entire process.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Jon and his team blew my expectations out of the water. My home buying experience was literally stress free.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Had an exceptional experience particularly with Jake McKay. He was very tentative and quick to address problems or questions we had. What I particularly appreciated was if he didn't know something, he didn't try pulling a fast one. He mentioned he would need a few minutes to get us a for sure answer leaving no room for doubt. From start to finish Jake was fantastic, he left an amazing impression on my family.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

great communication. helpful in getting all my to do's done. honest and prompt

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Very professional, kind, and expedient.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

2.5 out of 5 Stars

Kept changing what they wanted. If they had just told me in the beginning this would have easier. Also answer emails and phone calls would have helped.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

It was great working with Martin and the team. Thanks for all the help and clear instruction!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

We commend Sarah, she was wonderful to work with, always responded back to us quickly if she missed our phone calls. She was very courteous and knowledgeable during the whole process.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

I have nothing but great things to say about the entire team that worked with me at Veterans United, from Nikki to Rob and Bailey. They kept me informed from day one, gave me advice, made sure I knew exactly what to expect during each phase of the process. I truly felt like they did all the heavy lifting and I just breezed my way through to closing once my home was under contract. I cannot recommend this team enough!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Matt & his team Logan & Alex went above & beyond! They were able to close on my new home 7 days earlier, in time for movers to get me in before holiday weekend! They were in constant communication via text, email, & phone conversations! Answered all of my questions & were very knowledgeable in their work! Thank you all so much for making this so streamlined with your To do lists! Anytime I had a question I would get my answer directly! Thank you again & enjoy your holiday weekend!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Kapil went up and beyond for us! Thank you so much

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

Couldn't have went better in any way. All questions were answered quickly and in depth. EVERY team member was outstanding.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

Ready to see for yourself?

Experience first-hand why 366,911 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

My home buying team was outstanding since day one. Shawnee helped me with everything I had to ask and consistently responded to emails regardless of time of night. She made the process easy and simple every step of the way. She was a huge help to me and my family during this process.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Our Loan Officer Aaron Guinn went above and beyond to get us to the finish line in purchasing our first home. He was able to help us with any questions or concerns every step of the way. The home buying process can be intimidating for first time buyers but Aaron made the process as smooth as can be and I am very grateful for all his help. It was an absolute pleasure working with Aaron and I would 100% recommend him to family and friends!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Well it took awhile but it was worth it thanks

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Very nice people to work with.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Chase and his team were amazing through the process! We are greatful for everything they helped us out with!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Joshua Schmidt- was exceptional- walked me through every step, returned my phone calls. He reassured me and explained the process.

headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars

Sean and everybody on that team was absolutely fantastic I had a lot of questions a lot of concerns they were supportive they answered me they got to me immediately sometimes two or three of them the best experience I've ever had and I would highly recommend them to anyone especially if the rest of the teams are like that team there great job!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.