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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,657 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,657 unfiltered reviews

Starting on Page 18 of 15,889. Return to Page 1

5 out of 5 Stars

My team was very helpful thanks to all

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

I am very pleased with Veterans United. They were easy to work with and I would use and recommend them in the future.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

If you are a veteran and looking for a top-tier real estate lender, look no further than Veterans United. They recently helped us close on our home and made what could have been a costly and stressful process incredibly smooth and economical. Chad and Ryan's team were professional always responsive advocates of the real estate lending process, specific to Texas Veterans and Texas Veterans with service connected disability. They tailor the process to the best interests of their veteran clients from start to finish. We cannot recommend them enough! Veterans United is truly an Oasis Beacon that sets it apart from the boring sand-dry sea of mediocre lenders out there. Indeed.

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Steve is very responsive and prepared. He updated me every step of the way and ensured a smooth process. Looking forward to talking to Steve on the next house.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

Easy to work with. Spent their time answering any questions I had. Explained the whole process as many times as needed.

headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Dominic Mers

Loan Officer: Dominic Mers

NMLS# 2820451

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5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

5 out of 5 Stars

Always available through the entire process

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

4 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

My team went above and beyond to get me the home I wanted they worked with me on my credit until it got to where it needed to be to be able to purchase the home. I wanted with no money down 10 out of 10 recommend

headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Jackson and the entire team were phenomenal.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Casey was awesome and very easy to work with. Very attentive and on top of things. Highly recommend!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Everyone at Veterans United help made this a very easy, and exciting experience. Kris and Lynn both keep me in the loop at each moment during this process. I'm grateful and thankful for all their help.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

They were quick to respond and made the process super simple and easy to know what was next.

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

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Experience first-hand why 380,623 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Exceptional experience with Ashlyn,Tyler and the rest of the team. Thank you for all you do. I would recommend Veterans United because of how I was taken care of during the Loan process.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

4 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

The service we received was beyond what we expected. Ashlyn was awesome, and a great help, she guided us thoroughly, and smoothly from our initial loan application all the way to closing of our home loan. She’s awesomely the best!!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

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