We closed on our home in Eufaula on time and with nothing out of pocket. We actually walked away with money back. There were bumps along the way, including a rate lock that wasn't placed when it should have been, but Veterans United owned the mistake and made it right with a lender credit that protected our rate. Lora Grenier was outstanding in the final week, working with the closer so every credit landed exactly where we asked. Mike Smith stayed with us through the tough conversations. My advice to fellow veterans: get every commitment in writing and stay engaged. This team will follow through when you do.
Veterans United provides a fantastic platform, but it’s professionals like Randy Groner who turn it into a world-class experience. Thank you for an incredible home-buying journey. I will continue to seek Randy's guidance for future needs.
Made it easy to upload documents. Communication was amazing
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
Everything in this process was seamless and the members of the Veterans United team are top notch.
Excellent service. Everyone went out of there way to answer questions!!
Jared and his team made our home loan/buying process absolutely seamless from day one through close. I cannot sing their praises enough. I would give more than 10 stars if I could!
Matt was amazing from the get go. He made my experience as quick, easy and seamless as possible and I am grateful for all his support and he was very quick with everything which made the process easier. Everyone involved in the process was appreciate and said my loan officer (Matt) was great!
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Gus and the team worked really hard for us. I really appreciate the extra effort on my case
This is my second time using VU for the home buying process. The whole team made the process seamless and easy
Very great experience every concern or question I had was answered promptly, made the buying experience less stressful for my first time buying a home
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
Outstanding help and service
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Bennet was absolutely wonderful. Huge props to him for his professionalism and knowledge. He is someone I would recommend to anyone.
Kyle was extremely helpful, knowledgeable and available. He thought me a lot about the process and helped answer every question I had. He also went above and beyond and helped steer me financially by breaking down IRRL's, Interest rate buy down, and amortization calculators. Showed me all viable options and gave me the numbers so I could make the best informed decisions. 10/10 will be recommending him to my friends int he future.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
We had a wonderful experience. Everyone really bent over backwards to help us get our dream home. Our team is absolutely amazing.
