Outstanding service
From start to finish the entire team at Veterans United has been phenomenal. Whitney, Nicole, and Jake have made this entire process completely stress free.
Honestly they made the home buying process super fast and easy
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
My team … Adam, Tyson, and Jamie were exceptional. I’d gladly pick them again.
Greet experience with the team helping me get through my first house buying.
No one else could do what t'all did. Thank you!
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Very helpful, flexible, professional, and personable :). She helped my experience to be very smooth for a first time home buyer, I am very grateful for all of her and the teams help!
Couldn't have asked for a better lending team.
Definitely would recommend Veterans United! The team (Joseph Sepulveda, Mikela Olivo, Kim Hurtado and Alyssa Aylor) did an excellent job at guiding me through my first home buying experience! Do yourself a favor and go with the VU fam 💯
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
Joel and Chris were absolutely amazing and I could not say enough about the experience!
We really appreciate the support from our team, especially Landon! He was there every time we called and was able to answer any question we had even if it was about another part of the process. We appreciate everyone who had a hand in making our home buying experience a great one!
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
I've used Veterans United for four home purchases and was really excited to use them again. This time, however, I felt a little bit like an afterthought. For more reasons than one, I felt that my desires were not getting through to my loan servicing team. Communication could have been better. I sent several thorough emails and received one sentence responses 7 days later. When I'm up against the clock, have work obligation, and I'm dealing with something as expensive as buying a house, I'd expect a little more prompt and substantial feedback. All in all the experience was fine and I would still recommend Veterans United but I would encourage other lenders to ensure that their responses and timeliness are commiserate with what they're receiving.
