Customer service is a dying art these days. Ryan' a team are exceptional and you should be proud have them as employees!
Catie Wilson and Team "SUPER" as Well!!!, Thank you all for making life a bit easier! "GOD BLESS AMERICA"John and LaVerle aka Sissy Paskie Larsen
Once our loan went to underwriting, I cannot say that we were happy with the way things went. We were asked for some items three times. And important items that needed to be ordered (with a 5 day turn around time) were not asked for until after the loan was scheduled to close, therefore adding unnecessary delay.
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Your automated systems sent us way too much paperwork and emails, it was a little overwhelming at times.
Theresa was very professional honest, concern at the beginning to the end, she showed me several houses her experience was truly welcome, she went above and beyond to keep me informed of Every detail from the start to finish, she's turly a team player I've already recommended another Soldier her. Thanks Threasa
chris Kelly has done a terrificate job keeping me and my family informed and at ease but the whole process is a big issue please streamline it
During the process of buying my first home, Cole was very informative. We spoke many times daily so I always had the most current info. We ran into a few problems along the way, however on multiple occasions he went to bat for me. We together jumped through multiple hurdles. I feel as though I made a new friend, not just " someone from Vererans United". I am more than pleased with how well he interacts, and how diligently he works with his clients. It was a pleasure working with him.
Everyone we dealt with during this process were very professional and helpful and extremely knowledgeable. They were quick to respond to any questions or concerns that I had and made what I had to do very easy. I enjoyed working with the whole team, all were very friendly and made you feel like we have all been friends for a long time....
We are very thankful we chose Veterans United Home Loans! We had no problems at all. Our personal loan specialist was with us every step of the way which made us feel comfortable throughout the entire process! We highly recommend Veterans United Home Loans!!
Hard to get ahold of sometimes
Brad done a very good job, and to be honest there was some frustrations, but with that being said it was the best home buying experience me and my wife has had. Thank you Veterans United and Brad!
Neil and Lyndsay "ROCK" I would recommend them and will recommend them to all my friends and family. United is an awesome company, THANK YOU for helping me get my home.