This place is top notch ! I could not have had a better experience
Veterans United, particularly Mark Manos made my transition to San Diego a lot better. 100% hands down the best service I’ve ever received from a mortgage company and as an Active Duty Service member I have moved a lot and been through this process a few times!
Amazing team of professionals! They provided me with great support and information through my entire home buying process! They ensured that it was a seamless process from the beginning to the end. Buying a home can be a daunting process, but this team gave me the confidence to pursue my forever home. I’ll be forever thankful for all their kindness and wonderful support.
I’d say overall the team was phenomenal. I would recommend to all 1st time home buyers! Each and every person in this team made this a very easy process and were easily reachable when I had questions.
I would definitely recommend VA loans. I am so surprised that I haven’t used it in a path. I’m very impressed with the service the way it was done and I will recommend out to any veteran. I say thank you
We were in a time bind to get representatives from other financial institutions to respond to our texts and calls about making an offer on and then financing the house we wanted to buy. Our buying agent had worked with Veterans United on several other occasions and with Jake Hanson, specifically, so she called and explained to him our struggle. Jake called us back within two hours, got the process started that evening, and we were well on our way to getting the paperwork completed by the end of the next day. While buying a home is almost always laced with frustrations and tense moments, Together, Jake and Veterans United were the one constant throughout the entire process. We will continue to do business with them and hopefully refinance once interest rates decline.
Thank you for your help with a very difficult loan!
Our team went way above to help us into our Home. Everyone was very Professional. Always there when we needed answers. We couldn't have done all of this without our Awesome team at Veterans United. Thank you all again for everything. Your are our Angels. Jay and Alana Webb
Retired Navy Veteran.
Well Dave Buchner was extremely disrespectful. He told me that VA United did not need my business. I was going to find a new Leander but already had some money tied up in the purchase of a home and was made clear some of it was not refundable. I truly felt that VA United would certainly treat me right being a disabled veteran were they pride them selves on helping veterans. They do not deserve the VA in there name. The crazy part is that in the end of loan i would have giving more that two and a half time the value of this home to them most businesses getting that much back should be a lot more courteous and respectful. Then after i purchased the home i was emailed twice about filling this review out. I was not going to leave one. After two emails and then a text message saying "We sent you a survey and if you could fill it out and give Dave a 10 " So i am not to sure if all there reviews in the past are true and accurate.
Response from Veterans United
Walter,
I’m so sorry you were treated this way and appreciate you sharing this with us. I want you to know the Client Advocate team is available if you’d like talk one-on-one with someone in more detail about your experience. We’re definitely here to listen and help make this better however we can. Please reach out to Client Advocate anytime from here forward and we’ll be ready to help.
Sincerely,
Kendra, Client Relations
Thank you all for helping me get the house I wanted you all were great and I am so so grateful I feel blessed to have had this team amazing job thank you all again for everything
I am very happy with the service received with this exceptional team of Veterans United, that enabled me to purchase my first home and made the process exciting and smooth. A shout out to Veterans United and Bruce Mueller entire team. You guys were awesome. Thank you all for a great job.
This was one of the best decisions I’ve made in my life! Highly recommend to any veteran looking for a home!
Be sure to start on your to do list early! We got it done! I want to be one of the guys with his t-shirt in front of my new home I see on your website! I love my house!
Whenever an issue came up, Jamie Geiger stepped up and handled everything. She was big reason the loan went through... thank you
The monthly mortgage payment increased by nearly 100$ per month and the closing costs increased by1100$ on the day of closure. It was explained to me that it was the insurance. The insurance says that it was not them and that it was the loan entity, Veterans united. Not only did this increase happen on the proposed close date but because of the added closing costs I was unable to get the money to the realtor on that day. This set back my prepared move in by a week. I had to cancel trailer rentals and reschedule the help I was getting for the move. Up to this point I was very happy with the entire process and all the people involved. But the last day left me with a bad experience. The people involved from Veterans United did a great job.
