Ali and her team were very responsive, informative and kind. They made what could be a very stressful process seem easy, helping us have a smooth transition. We really appreciate all of their help...which is why this is our second time using Veteran's United. We would absolutely use them again! Thank you!
Brett and Dennis and the team could not have been more helpful. Never hesitated to answer any questions I had and was there every step of the way! 11/10!
Veterans United Home Loan is very organized and professional. A team is assigned especially for you to assist with all your questions and concerns. My team walked me through my process step by step . My lending team was always quick to return all my phone calls and emails. If I needed a something i received it . I also liked all the Videos available . I was able to watch them and understand what to expect prior to Closing. My lender allowed me to Digitally sign my final Closing disclosure prior to closing , doing this made my closing day move quickly. This organization made me feel honored for my Service as a Veteran . Thank you again for Everything . I love my beautiful home. this was my first experience buying a home and you guys are the Best.Master Sergeant United States Army
Xiomara P. Villarreal
I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!
Janeanne Stephens was great to work with throughout my home-buying process.She was always responsive, answered my questions promptly, and took the time to explain the VA loan process whenever I needed clarification. As I searched for a home, she encouraged me to send her listings so she could help determine whether they would qualify for VA financing. That guidance saved me time and gave me confidence as I narrowed down my options.Whenever I had a question or needed information, Janeanne got back to me quickly and made the process much less stressful. She was knowledgeable, professional, and easy to work with from start to finish.I appreciate everything she did to help me through the financing process, and I would definitely recommend Janeanne Stephens and Veterans United to anyone using a VA home loan.
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Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.
The process was very easy and convenient to upload all the necessary documents. Seth and his team were great. Thanks, Seth.
Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.
The process was exceptional and smooth .I had cherished every single moment of it .
Everything went great until the end and had a little hiccup but was settled very fast. Also yall should do Hats besides shirts. Who wants a T-shirt over a nice hat.
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Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!
My entire team was absolutely amazing!
The whole experience was outstanding! From my first interaction with the loan officer, to their recommendation of an outstanding local realtor, to all of the extra help from four or five other Veterans United support staff, to closing within 45 days, simply amazing!
Working with Rob was amazing. Even though my realtor had a plethora of short comings, Rob made sure everything stayed on track. I highly recommended veterans United
My whole team made sure my needs were met and helped me understand all the ins and outs of being a first time homebuyer.
Justin, Chad, Andria, and our realtor Charlott rock a thousand times over! The team was very consistent and helpful every step of the way. The process of completing tasks and following up with the team was seamless and straight forward. I have enjoyed this journey of becoming a home owner and wouldn’t have wanted it with anyone else.
