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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

379,331

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 379,331 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The excitement I have for this opportunity is unmeasured.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I believe an electronic notary option for service members stationed overseas would be beneficial. In my case, I was able to set up a POA for my dad who happened to live in the vicinity to sign on my behalf on the day of closing, however, that is a blessing that others may not have.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Jimmy H.

Tommy P. will never forget his experience working with me ("The Crazy woman in Alabama!") I jokingly told him, that, once we finally found a home, he would miss me, not calling 3-5 times daily!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Overall satisfied with how everything went, thank you!

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

This was the second time I have used Veterans United to buy a home and it was an absolute pleasure working with them. They made the process simple and easy for us the entire time from start to finish. They were available anytime we would reach out with questions. I would recommend Veterans United to anyone looking for a home. Great experience my family had in working with them!! Thanks Audrey, Camron, Alex, and our Awesome realtor Jim!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

I would definitely recommend my friends or any buying who is veteran to Veterans United. I would totally forget Navy Federal or any other military affiliated banks.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Everyone made the process seamless and minimized stress in what can be an overwhelming experience. The app/website is extremely user friendly and also helps ease stress during the process. Customer service was above and beyond!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

This team of great people made our first home purchasing a pleasure.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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5 out of 5 Stars
Would Recommend

This team has been a pleasure to work with and I thank them enough for getting me into my dream house. Well done all, you guys are the best!!!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

Overall the process was great as this was the first house I’ve bought and everyone made sure I understood how it all would go and helped tremendously along the way to make sure everything went the way it was supposed to go. Very pleased that I chose this company for my first ever home purchase!

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
Photo submission from Joseph F.

I am a very proud veteran who has used his VA benefits to buy 5 homes. This is the first time I have used Veteran's United Home Loans and I can say without a doubt it was the easiest and fastest process I have ever encountered in buying a home. From the day of the first contact with our loan officer, Joel Grisamore, and our loan coordinator, Megan Chavez, to the actual closing a Veteran's United Home Loans representative was with us every step of the way. This was a great experience and we really want to thank Joel & Megan. Thanks, Joe F. U.S. Army Retired

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars
headshot image of Mark Giessinger

Loan Officer: Mark Giessinger

NMLS# 2192214

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Michael Fible and Zach Jones were fantastic. They communicated very thoroughly with me through the whole process, letting me know right away if I had anything that was needed for my loan. If had any questions, they answered them right away. They really know what they are doing and appreciate that they were my loan officers. I highly recommend Veteran's United. It has always been a pleasant experience.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

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5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
Photo submission from Hoang Quan D.

I really appreciated Veteran United and especially Steve Schuh, my loan officer, on my journey to buy my first home. It was a very easy and pleasant process. Words are not enough to say how much I want to thank them!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

The process was so simple and stress free. The team guided us through it so well!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

0.5 out of 5 Stars

One of the worst experiences I have ever gone through was dealing with these people not only are they rude unorganized and unprofessional I did not feel like any of this experience was what it was supposed to be.just unbearable... And every service person I talk to I will tell them never use you're company.

Response from Veterans United

William, we value your patience and commitment in sticking with the process. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

More Reviews

See all 379,331 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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