Nick was super helpful and walked us through everything perfectly !
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
This company is an excellent place to help veterans. ( I'm a Vet wife). I was helped, and everyone there, was very helpful!!, friendly, there were several people that helped me. They were fast, patient, and correct about all information. This company is a God send!!! Thank you all!!!!! I moved from Maryland to Georiga, Never brought a home before!!!
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Heather Damer is a rock star! She is timely with her information, she communicates well, and she is easy to talk to. Heather goes above and beyond for her customers. I have the upmost respect for her. She is a top notch lady!
Truly Awesome very kind and very understanding.
Veterans United assigned me an A-team, which consisted of Drew, Courtney, Carter, and Stephanie! Drew got the ball rolling from our initial 1hr+ conversation to everytime I needed to discuss what was happening or just some reassurance, he was there! He really set the bar high as he prepared me for what was to follow. As a team, they worked together effectively ensuring that my home buying process was the the most pleasant experience...simply the best team of experts in their field!!!
Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.
Love working with Kendall
Fabulous team. Supportive, informed, generous with their time, respectful of me.
Our experiences working with Debbie Beasock have been outstanding. She has watched after us and helped guide us through the process. She is an asset to your organization.Thank you
Tom and Penny Dolan
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.
I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.
Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.
VU has been very responsive and helpful and I will continue working with them
Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.
