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Page 1850 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

Dawn and Chris are absolutely amazing!
They both deserve huge accolades for what they have done my family and I. Please pass along my sincere appreciation. For there attentiveness and help through the process, our first time by the way. I will, without a doubt, be returning to Veterans United for all my future he purchases. Again, I cannot say enough about Dawn and Chris. They are awesome!!!!

1.5 / 5
5 / 5
Would Recommend

Katie was fantastic, a true pro & a pleasure to work with!

5 / 5
Would Recommend

My loan officer was always respectful and really wanted to help me obtain my loan approval. He completely answered all of my questions and made me feel comfortable talking to him. I will highly recommend VU to any of my fellow veterans who are thinking about purchasing a home.

5 / 5
Would Recommend
5 / 5
Would Recommend

Great job Ryan and Stephaniethanks for all your hard work.

5 / 5
Would Recommend

When I first applied with VUHL, I was denied on GUS. When I told my loan officer Andy Moe that I knew I wouldn't be approved in automated, and could we consider a manually underwritten loan, he acted quickly to investigate. Because of the complexity of my case (business bankruptcy) it took a lot of dilligence on both of our parts to provide the proper documenation and information requested. Andy was responsive, proactive, and truly made every effort to make my goal of homewnership possible again. I had owned my own homes since I was 22 years old prior to my business loss. I am now 48, and am so thrilled to be settled again and feel a sense of permanence. I am grateful beyond words that when I asked Andy to step up on my behalf, he did so wholeheatedly. Even if I had ultimatly been denied, I would recommend Andy to any person who I know to be purchasing or refinancing a home, because of th extended efforts he made on my behalf.

5 / 5
Would Recommend
5 / 5
Would Recommend

Veterans United was great from start to finish! They were also prompt in getting back to us with a response, no matter how dumb the question.

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5 / 5
Would Recommend

Working with VU (Matt Mosby) could not have been any smoother. The process was well explained, simple, and all my questions were completely answered. I will recommend Veterans United to everyone preparing to purchase a home. Thanks for everything Matt.

5 / 5
Would Recommend

My family and I have a testimony like no other; we had been trying for years to get approved for a home loan everyone said sorry we can’t help you but, the team at Veterans United Home Loan’s Light House Program (Aaron Brooks and Johnny Mitchel) took us on and it was not an easy loan to process. They went to bat for us there were hoops to jump, hill to climb, and battles to fight even dragons to slay at times, however; finally we got approved. This was a dream come true for our family. We want to say thank you to all who helped in making the dream a reality.
Love the Vann Family

4.5 / 5
Would Recommend

Underwriting is a joke. You should get a clear to close at least 10 business days before closing so you have time to schedule movers, ensure such little items as Electricity, Gas and Water are turned on in the new house and have some kind of peace of mind.

It really should not be too hard for underwriting to say "you are cleared to close in 10 days if, and only if, nothing changes between now and then" and then pull credit one more time the day before and verify employment then. Why this has to wait to one or two days before close is both a mystery and utterly insane!

This is not Billy Abney's fault, by the way. He sent requests for information and I sent information back quickly and got confirmation from him that he received it.

5 / 5
Would Recommend

Made it very easy!

5 / 5
Would Recommend

Mason Maddox and Justin Napier were the consummate professionals during this entire mortgage and closing process. They made this whole experience, which tends to be a stressful time, very relaxing. There was constant communication throughout the entire process and whenever a problem would arise, Justin and Mason would both handle it quickly and work on a solution with myself and my real estate agent. I cannot express in words how grateful I am for these 2 individuals for their hard work and steadfast diligence. They truly made this an enjoyable process and I would not be in my new home without their help. It was an absolute pleasure working with them and they have my highest recommendation.

5 / 5
Would Recommend

This has been the best experience I have ever had with a lender. My realtor feels the same and stated that she will start recommending VUHL to her clients instead of the one currently being used. The reason is the timely follow up on issues at hand. I can't agree more. Kevin was on top of it. Your staff is very professional and a pleasure to work with. Thank you.

5 / 5
Would Recommend

I truly appreciate how much Sydney McFall was able to help my wife and I through the entire home buying process. She was able to answer all our questions in a timely manner and was always very professional, knowledgeable and caring.

4.5 / 5
Would Recommend
4.5 / 5
Would Recommend

Jon and jill were great. Thank you two for all your hard work.

4.5 / 5
Would Recommend

At a time when my husband and I didn't think we would EVER get into another home Veterans United presented a program that helped us get our credit back in line for obtaining a loan. After Anne Billington worked to get our credit scores above the required numbers we were placed with a team which included our wonderful loan officer, Garrett Holzum (and his assistant Chris Holdman) who did everything to get us into our new home. He not only worked professionally in getting all the necessary paperwork completed he personally checked in daily with me giving me updates and necessary steps for me to take. Garrett was very polite and personable evertime we communicated making a usually terifying task fun, even exciting. He is a refreshing individual in the world of loans. Garrett will always be a friend in my world- and I think him daily for working so hard changing a dream into a reality.

5 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Doug Brady did a great job getting this loan taken care of. He was courteous, patient, professional, and very responsive. Doug Brady has earned himself an outstanding rating of 10, and because of his due diligence he has earned Veterans United a 10 as well as any referral business I can send. Thanks again Doug.

I would also like to take time to recognize Jason Brown. Jason did a great job getting forms that were needed to facilitate the process. Jason Brown was timely,polite, friendly, and professional.

Being a former Sales Director I could only hope to have employees on my team like Doug and Jason. Their skills were spot on !

5 / 5
Would Recommend

Angela Sanders and Catie Wilson were extraordinarily helpful during the process especially since I work overseas and could not be with my family during the process of purchasing or even looking for our new home.

I can not thank Veterans United Home Loans enough for helping me purchase a home for my family in an area that we all can grow and live in for the foreseeable future. It was a long hard road to get here and Veterans United Home Loans made all the hard work worth it.

Thank you.

5 / 5
Would Recommend

Mitch was great from beginning to end through our home buying process. I was very impressed and was a pleasure to work with him.

4 / 5
Would Recommend
5 / 5
Would Recommend

Aaron was awesome. He made the process easy to understand and always responded quickly. I had a lot of questions and not once did I feel like a bother or rushed. Everything happened on time and there were no surprises at closing. The Realtor Veteran's United referred me to was amazing as well. Paula really went to bat for us on this home. She was able to put the price in range as well as get the owner to make several improvements. I couldn't be any happier with Veterans United, thank you Aaron!

5 / 5
Would Recommend

Brandon and his team did an awesome job it was a pleasure working with them
THANK YOU!

4 / 5
Would Recommend
5 / 5
Would Recommend
5 / 5
Would Recommend

Our loan officers were Kaleb Long and Chandra Heartland. We don't think we could have asked for a better team to help us with our loan process. They kept us informed each step of the process, and answered all our questions. They were very professional and assisted us tremendously even as the seller became less than cooperative. We purchased a home that we have been leasing for the past six years. Kaleb and Chandra both worked closely with our Realtor, who also expressed how impressed she was with their performance in handling our loan process. We can not thank you enough for allowing us to make our dream a reality. Thank You Kaleb and Chandra - it has been a pleasure working with you!
Respectfully, Kerne and Cindy Benfield
Disabled Veteran of United States Airforce

See all 66,715 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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