My recommendation would be to not make promises that are out of VU's control. The last couple of weeks were very stressful with determining the actual closing date. This effected a great deal of planning and logistics. Without the early move in option that the realtor suggested we would have been in trouble. I will thank Scott and team though for stepping up and suggesting that perhaps VU'd could help cover the cost of a temporary stay in the area; that alone help lower some anxiety.
The whole team did a great job and we appreciate their hard work and attention to detail through the whole process.
Just really want to say how grateful I am for all of those who played a part in my home purchase. Ali was so helpful and my family and I couldn’t say thank you enough.
I recommend creating a home checklist to be completed in the beginning stages to let Veteran’s United know what all the house contains (they were unaware that the property contained a pump house for well water which led to the closing date being pushed back a couple of days due to a water quality test needing to be sone before closing. Overall, I had a great first time home buying experience!!
The loan process can be daunting. The team I was assigned to was more than accommodating with my situation and did their best to ensure this process was as simple and painless as possible. I could not have anticipated the amount of care and effort this team would provide and I really feel like this is not just a job but a testament to their commitment to the individuals obtaining loans. This was my second time going through this team and I always felt I had access to ask the questions and the best support through both. I won’t hesitate to utilize their services again and look forward to having them on my side.
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They secretly sent our pets dog treats and toys too. So thoughtful. Thank you.
Totally moved by everyone's effort especially to receive such a gift when sometimes you feel you don't deserve it love you guys thanks forever
Will is amazing this was my first time buying and I had no realtor so no matter how many times I asked him the same question he never made me feel stupid!! Just kept very nicely explaining it to me!! Will is awesome 😀
Such a quick and easy process. We’ve bought and sold many homes and this was by far the easiest loan process we have ever had!!
The service I got from everyone at Veterans United was amazing and I couldn’t have asked for better help!
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Highly recommend the Veterans United Team. As a first time homebuyer they went above and beyond to provide for every need and keep the process as smooth as possible. Their experience and expertise were invaluable.
Love the app and the team all on lone and always keeping me update on docs and process.
Thank you so very much to the wonderful team at Veterans United. Making the home buying process a breeze; minimizing any possible hiccups along the way! Simply wonderful group of individuals with different strengths allowing for the best possible service all around!
The loan team did a great job. The app was super simple to use. Everyone was extremely polite. When they needed something, they add it to your “to-do” list on the app and you can upload it directly to each task. Fantastic experience. I hate moving, but if I do it again it will be with Veterans United.-M. Shirley
