The only complaint is that after we actually signed out paperwork at closing we got a call from the title agency over the failure to release the funds. There was a hit on my wife's credit for direct TV. We had to stop what we were doing and get a letter together as to why direct TV ran her credit. Common sense would say oh that is going to be their cable company. That is our only complaint.
Todd and Ben were very professional and answered any questions that I had in a quick, timely manner. They made me feel comfortable throughout the entire process. Top notch!!
Anna is simply amazing. Nothing else needs to be said. Bravo Zulu
My experience with veterans united was extremely easy and it made the process that much more enjoyable. I will definitely recommend the company to any and all of my friends.
Our loan officer, Bill Bales was very professional and a pleasure to work with. He was always quick to respond to any type of contact for questions and concerns. He always contacted us by phone if there were any changes to inform us in a timely manner. We really felt that he was looking out for our best interest. I would gladly recommend him to anyone looking to use the VA loan.
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My wife and I started looking for a home for us and our three kids about three months ago. We found the perfect house and started with a mortgage company that was local and was put on hold for about sixty days because of some hiccups along the way with the VA home loan process. That's when I decided to call Veterans United Home Loans to see what they could do. That's when I first met Cole Crawford and Joe Newberry. These guys went above and beyond to get our family in the house that we desperately needed. It only took these guys seventeen days to get us to closing and into the house. I will forever be thankful to Joe and Cole for the work and dedication to get us our home. To Veterans United, you have a loyal customer who will definitely recommend not only the praise of the company but also it's employees. Thank you guys so much.
The Sale Family
Very easy process
Veterans United Home Loans is fortunate to have Damien Shafer working for them. He was extremely professional and did a wonderful job ensuring our needs were met. When things were stressful he was more than willing to help us work through any issue until a suitable solution was found. I am more than pleased with how our home buying process was carried out and would recommend Damien and VUHL in the future.
Nate Reeves was the best loan officer we have worked with and this was our 6th home purchase. He was great at communicating with us to let us know what was going on each step of the way. I would whole heartedly recommend Veterans United because of Nate.
I was very pleased working with Mr. Ponder. When my husband and questions and or doubts he was there to talk with us and help us through every step of the way. Closing went smoothly and on time. He was wonderful to work with and even when a real estate agent was asking personal questions he did not answer any until he had discussed with me what he could disclose which I thoroughly appreciated.
I have in fact already referred my sister to Mr. Ponder because of such a wonderful job he did.
Excellent customer service and very personable.
Mike and his crew were fantastic from start to finish. My home buying experience could not have been a better one. I will highly recommend Veterans Home Loans to all my fellow vets, friends and family. Once again, thanks to all on a job well done!
My loan officer, Denzel Patterson did a superb job, he made the process incredibly easy, I was amazed on how he was able to simplify for me a complex process such as this one. I am very greatful to have worked with Mr. Patterson on my loan. Very satisfied customer here, would definitely recommend Veterans United and Mr. Patterson. Thank you.
Dax provided quick response, friendly advise and excellent professional services. It was indeed a pleasure working with Dax for securing my home loan.
Thanks for everything.
Joe was a GREAT loan officer!! He was always available to help me with my questions and concerns. He helped make my loan experience as painless as possible and he always kept me informed how the process was progressing throughout the ordeal. I would highly recommend him or anyone else at Veterans United Home Loans in the future. Thanks for all the help and making my home owner dream come true!!
Mike Mange's team was very up front, personable and professional. They were always quick to respond to our needs and questions in a kind and courteous manner. This was our first time buying a home and they made it a cakewalk for us. My step-daughter is in the Navy and (when she is ready to buy a home) I will refer her to VU.
Steve and Vicki Pitt
Damian Shafer was professional, on-time and I would recommend him highly. Thank you for your services. Sincerely, John Sparks
This teem was the best I have ever dealt with, they were professionals, Mark stays on top of things and never gave up despite of the obstacles that he encounter. I will highly recommend this teem to all my friends and relatives.
Our experience with Billy Watkins and Melissa Seboldt was outstanding. We were first time home buyers but definitely didn't feel like one. They made everything so clear and took the time to make sure we understood every bit of the process. Not a single setback or issue came up the entire time. Buying my first home couldn't have gone any smoother. Any veteran who doesn't choose Veterans United is definitely missing out.
All of the personnel/staff at Veterans United Home Loans that I dealt with during the different phases of the loan application and closing process were very professional yet provided personal attention and assistance that made the entire process extremely easy and comfortable. They carried the stress and left me to the job of finding the home to fit my needs. The realtor they connected me with was also a fantastic member of the house-hunting and buying team and she also had regular contact with my loan officer and staff. Even though this was my first home buying experience, I have no doubt their care and support throughout the process was top-notch! They have my deepest appreciation for a job not only well done but immaculately executed.
This was a good experience for me, I was nervous, but everything worked out.
The team was outstanding. Missy especially. She answered every question I had and was a joy to talk too!