Ryan was awesome. This process spanned over the course of a year. He was always available to answer questions and quick to do so. I was very pleased with him and his service. The entire veterans United team is top notch and really did do the work to make the home buying process as simple as possible.
I got to the closing table almost a week after the original projected closing date. In addition, I was told after signing that I still owed over $8,000. The senior loan officer, my loan officer and agent dropped the ball with effectively communicating that to my wife and I. I wouldn’t recommend VU unfortunately simply because of lack of communication and inconsistency at each level. Every level should be speaking the same thing and Katie West and Lance Nilson were not! For a first time home buyer you have to over communicate from start to finish at every level throughout the entire process; no exceptions!
To my home buying team at Veterans United, thank you for being kind, patient and an absolute pleasure to work with. I’ll truly be forever grateful for the most amazing experience of purchasing my first home!
Veteran's United gets an A+ from us. With the stresses all around us these days, it was refreshing to know that this company was on our side all the way. We highly recommend working with Veteran's United to any of our service friends. Steve and Diana Brailsford
Great team, would highly recommend veterans consider going through Veterans United!
Thanks for all the Hardwork and answering all my Questions!
This experience with veterans United was a very good experience with me. It was easy process they kept me updated. New’s actually what I had to do I didn’t feel lost which I did this last time at my house.
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Overall excellent experience. Effective communication and follow up throughout. Highly recommend
I’m a first home owner. When I first started this journey I didn’t expect to get the home I wanted. I found the home I wanted, put an offer in, got it accepted, and closed in 28 days. Veterans United is the best. I would most definitely recommend them to any veteran I know.
Charles and his team did a phenomenal job! I never once felt like I was left out of the loop or lost because Charles and his team does such a good job explaining!
