I just want to express my absolute appreciation to the VU team. Especially Tim, who from the very beginning was my go-to. I'm grateful beyond words and can never truly just how much it meant to me. Thanks again!
There are no words to adequately describe how sincerely my family and I appreciate everything you all have done for us! Thank you very much!
Great team ! I would definitely recommend Veteran United to any of my friends looking to buy a home.
Thank you all for making this happen.
Kenny and Carrie were always easy to reach, educated and knowledgeable, in contact, friendly and hard working people.Kenny has become a friend as this point since we have spent so much time working together. My process was NOT easy and your team was simply outstanding to work with for the 60 days it took.Thank you my friend, Kenny.-Caleb Catron
I never expected such a great bunch of people to jump in there and make a wonderful experience out of home buying.
Sending people your way and will contact for additional mtg needs in the future.
It was a pleasure working with Veterans United. All parties involved were great. Philip, Doug, and Nicole were fantastic. They were always available with answers to my questions. They always kept an open line of communication. The process was great, not too stressful. Underwriting was a little problematic, but this is always the kicker in the home-buying process. Overall, VU was an excellent experience, and I would welcome VU to any veteran I know that’s in the process of purchasing a home!!!
Highly recommend veterans united. Not only was it a smooth process, but it was fast and they make sure to communicate.
Response from Veterans United
Anna,
Our Client Advocate team is in your corner. If you'd like to discuss with us, we're here to listen and help however we can.
Very Sincerely,
Kendra, Client Relations
Very quick response times, friendly and professional. 10/10 in every aspect.
Communication definitely needs a lot of work. When an offer is put on the home that should be the time to lock in the rate for the loan not the last week leading up to the closing date.
The keys to successful business is to delight the customer. I listened to a speech by Warren Buffett about Enterprise Car rentals and how their business exploded. I wouldn’t even compare Veteran’s United to enterprise. This outfit is in a league of its own. They should rewrite a business model for others to follow.
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Amazing team, really helped us understand the process and kept in constant communication. The perfect team for first time homebuyers like ourselves.
Great team to work with , very professional.
Very prompt in keeping me informed throughout the process. Great organization
