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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

If you are buying a house....look no further than Veterans United. Flawless execution, excellent in every way. You all made this a great experience!

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

Sarah, Robert and everyone we worked with on the VU team were so easy to work with, Professional, and competent. Also made us feel so special with cards and gifts!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

3 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

4.5 out of 5 Stars
Would Recommend

There were several glitches and last minute hustling. Things were changed on the contract several times and when numbers were changed in one area, they were not changed in others that would have been affected.I caught several mistakes that took a phone call to change. Other than that, things went relatively smooth

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

After listening to SITREP, Vet Resources and Veteran Benefits, I felt that I was prepared to make this phone call and inquire about buying a home. I had never thought I could purchase another place and was doomed to renting a place to live, where a home that is yours is more secure and final.
I would have given a 100% to have my husband with me. But life has different plans and I am very grateful to have the U.S. Government behind me to have my security now.
From my first call to Veterans United Home Loans I was confident that I was going to get the correct information and I was proven right from that first call. Everyone was kind and courteous and informative.
Thank you for being here to help people who are survivors and those who were warriors. Peace of mind is precious.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

I would highly recommend Veteran's United for your home loan.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Janet Dsouza

Loan Officer: Janet Dsouza

NMLS# 2307731

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

All the staff from veterans united that we worked with were amazing. 10/10 would recommend!

headshot image of Connie Pierce

Loan Officer: Connie Pierce

NMLS# 2170056

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

We are first-time home buyers and Billy and his team made a daunting process simple -- always quick to respond, attentive, and anticipating questions we had (even offering answers to questions we didn’t even know to ask!). We had a tight timeline for closing but Billy and the team kept us right on track. I can't imagine a smoother process, and can't recommend Billy and his team enough!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Highly recommend Kim and her Team with Veteran United!! Great experience! We love our new home!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend

Veterans United was always ready & available to assist through my move from Beginning to End! This move had many unexpected challenges but The Team did an excellent job in helping me deal with them so that I could move into my “Dream HighRise Condo!” Thank You All :)

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Just thanks to Veterans United for helping me move my family into a forever home.

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

I am overwhelmed by the amount of care and service I got from this team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

We were weary to take the path of a VA loan because we had heard it was complex and burdensome but our experience was the exact opposite. It could not have gone any smoother or been any easier.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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5 out of 5 Stars
Would Recommend

The entire team at Veterans United was excellent. They helped us close on our loan early, and the whole process was well managed from start to finish! I definitely recommend them for anyone who's looking for a home loan.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

I'd love to give props to Dawn Williams-Heckman for staying on me about little things I needed to finish up or provide for the loan. She is great and was wonderful to work with. And lastly, Evan Ferguson from the insurance team was amazing. he definitely brought down my insurance payment by finding me the best policy. He was understanding when I told him I needed to do my own research, even when he knew he had the best deal out there compared to my current policies. he also made sure I did everything on time...this man deserves a raise! Thank you again to the team, I really appreciate how upfront the whole process was and how non-stress it was. I will apologize to Cara for taking so long to find a home that I wanted to buy. Thanks team! I hope to work with you all in the future if we ever make a big move.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
Would Recommend

Veterans United from day one and the first phone call I made were great and helpful and interested in us. Treated us with respect and caringness and empathy. They were patient with me when they needed information or documentation from me and were not pushy. When I had a question they had an answer, when I needed them they were there.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

We were so happy with the service and the team we had. They were wonderful.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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