The appraiser, Arthur Bryant, was the worst. He is the reason the VA loan has a bad reputation with sellers. Highly suggest that VU never use his services again. He take forever to turn in his report, then he turned in a botched report, that had to be sent back for him to fix it. I had to extend the closing date twice because of him, which cost me more money that I didn't really have. I had to pay an other two weeks of rent, that I wasn't expecting, caused me a great deal of emotional distress. I think I should get my money back, that I had to pay for his fee, because he cost me over $1500 worth of extra expenses. He is just incompetent and I hope nobody else have the misfortune to have him as their appraiser.
The entire process was outstanding and my loan team made things so easy to get done. I would recommend veterans united to any one of my military associates to Utilize in the future.
Would highly recommend!!! CJ Bommarito was outstanding. What he did for me to get to closing working on and off work time was amazing. Will use again in the future. Thanks.
I didn't expect to have a team, let alone a team of dedicated and professional people there with me every step of the way! My dreams of home ownership is now a reality and I would not have been able to make this happen without them!!
Overall very satisfied with the process
I think veterans United should train its people better and hire people that care as much about helping others, as much as they do clocking out on a Friday.
Response from Veterans United
Thank you for this information Richard. A member of our Client Advocate Team has left you a message for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.
Outstanding team all around. They are courteous, caring, diligent and will make homebuying not only stress free, but a beautiful experience!
Every one was awesome and did an awesome job, thank you so much
Veterans United we're very quick to respond and explain all questions during the process. They were excellent in responding and working with our Realtor to get us to closing. We appreciate ask their hardwork.
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Exceptional work was done by all! Thank you so much!
Only stressful thing was the amount of people in the communication process, I do however understand it's necessity in most cases but at times with trying to disseminate information amongst the team itself seemed degraded to a level that got concerning at times. Overall It was a steep learning curve in buying my first house, but the team provided a satisfying results and I liked that most of all. Thank you to everyone involved for helping me into my home, I've wanted this for a very long time and you helped me achieve it.
