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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,004 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,004 unfiltered reviews

Starting on Page 1959 of 15,367. Return to Page 1

3.5 out of 5 Stars

I am giving a rating of 7 for VU based on my experience working with Navy Federal Credit Union on my last home purchase. VU also did not have the best origination fees. However, Joseph Sepulveda did a great job to sway me to VU. Although NFCU sold my loan to another bank, they maintained excellent customer service, and the payment process was straightforward and easy to manage. However, I have concerns about whether VU will provide a similar experience, and that remains to be seen. If all goes well with no payment issues or customer service I have no problem updating my rating.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Veterans united home loans are amazing in what they do. And will help you through your homeownership experience. Hands down amazing and easy process. Will recommend them to anyone. Thanks 🙏

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

Second loan with veterans. Closed in three weeks with impeccable service! Andy Harris and the team were great! Got us a great rate for the times!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Absolutely loved working with Ashley and Olivia at Veterans United! They made everything so easy and enjoyable when we first bought and then refinanced our house! 10/10 will recommend Veterans United.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

I appreciate all the hard work from my team. They were amazing! I love my new home. Thank you all so much for your help!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

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5 out of 5 Stars

I have been highly impressed with VU and all the people that have reached out to me to help in multiple aspects of my home buying process

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars

10 out of 10

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars

I wish I would have known about your company sooner

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

I truly appreciated the streamlined process and the speed and diligence shown by all members of the team.

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars

Danielle is a true professional and very personable and helpful.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

So easy and fast always looking for the benefit of the veteran..

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

My overall experience with Veterans United Loan services has been very positive and satisfactory. The process was easy to follow along and understand. The team did a great job overall and was very helpful throughout the entire process.

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

Ready to see for yourself?

Experience first-hand why 367,234 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

The best home purchase I have ever had because of the team.

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I felt that there was always one more thing to do. Every day there was a new “to do”.Get my bank BMO set up to communicate with your 3rd party encrypted information transfer.

headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

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